Shake Shack logo

Shake Shack

Restaurant Manager (Non-Exempt)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $31.00 - $40.00
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Work Schedule

Flexible
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Benefits

competitive salary
Quarterly performance bonuses
Medical insurance
Dental Insurance
Vision Insurance
401(k) plan with Company Match
Paid Time Off
Charitable opportunities
Award-winning on-line training
Career development opportunities

Job Description

Shake Shack is a renowned hospitality company that started as a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, a celebrated hospitality entrepreneur and author of Setting the Table, Shake Shack has grown into one of the fastest-growing hospitality brands globally. From its early days, the company has embraced a strong community-driven ethos, donating proceeds back to the park's beautification efforts and setting a precedent for corporate social responsibility. Today, Shake Shack not only serves high-quality food but also prioritizes delivering exceptional hospitality experiences to its guests. The brand is committed to standing... Show More

Job Requirements

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Aptitude for leading, coaching, and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Food handler certification preferred
  • Willingness to work flexible hours

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Food handler certification, preferred
  • Willingness to work flexible hours

Job Duties

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • Train team members on all aspects of the Shack operations
  • Motivate and manage team members to provide highest level of hospitality
  • Demonstrate leadership with a focus on coaching and achieving excellence
  • Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • Ensure compliance with sanitation and safety regulations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location