Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $44,100.00 - $62,300.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
flexible scheduling
Job Description
Nando's is a renowned restaurant chain known for its vibrant culture, exceptional food, and dedication to creating memorable experiences for both guests and employees. With a strong presence across various locations, Nando's prides itself on delivering a unique dining experience that combines delicious flame-grilled peri-peri chicken with a welcoming atmosphere. The company values teamwork, leadership, and continuous improvement, fostering an environment where employees, known as Nandocas, are inspired to grow and excel. Nando's commitment to quality, service, and community engagement positions it as a leading name in the casual dining industry, attracting passionate professionals eager to contribute to its success.Show More
Job Requirements
- high school diploma or equivalent
- previous experience in restaurant or food service industry
- demonstrable leadership abilities
- solid communication skills
- understanding of food safety and sanitation
- basic knowledge of restaurant financials
- cash handling experience
- ability to provide coaching and feedback
- availability to work flexible hours including evenings and weekends
- strong organizational skills
- team-oriented mindset
- commitment to company values
Job Qualifications
- high school diploma or equivalent
- previous restaurant management experience preferred
- strong leadership and team management skills
- excellent communication and interpersonal skills
- knowledge of food safety standards and regulations
- ability to manage financial aspects including labor and food costs
- experience with cash management and cash handling procedures
- ability to train, develop and coach team members
- problem-solving and conflict resolution abilities
- capability to work in a fast-paced environment
- commitment to uphold company values and culture
- knowledge of inventory and ordering processes
- proficiency in conducting audits and maintaining safety standards
Job Duties
- be a leader of your peers and Nandocas by inspiring confidence in their abilities
- engage with guests and Nandocas to develop relationships and create lasting connections
- effectively train and develop your Nandocas to take on additional responsibility
- effectively and consistently provide feedback, performance coaching and communicate disciplinary actions, as required to ensure accountability to Nando's standards and policies
- practice and support appropriate goal setting with Nandocas
- practice and exude professional language and demeanor at all times to navigate and resolve situations with both Nandocas and guests
- effectively delegate tasks to empower Nandocas
- lead all shifts to Nando's food safety and operational standards while providing an excellent and safe guest and Nandoca experience
- utilize a base understanding of restaurant financials to oversee basic labor and food management
- be responsible for the safety and security of your people and restaurant by safeguarding keys, securing doors, and setting the alarm
- support marketing efforts, drive Nandoca salesmanship and guest experience contests
- practice responsible cash management including monies issued, safe counts, deposit preparation, cashier check outs, discount authorizations, refunds, and voids following Nando's policies
- thoroughly execute all opening duties
- own back of house duties during the shift, including completion of prep and pull/thaw lists, full utilization of the cook sheet to call chicken, and consistently performing timely and accurate line checks
- thoroughly conduct a shift changeover
- thoroughly execute all closing duties
- progressively train and gain proficiency in people, product, and place pillars of excellence
- energize, coach, engage and inspire your team consistently to exceed expectations
- actively participate in Nandoca recruitment and interviewing
- support onboarding, training, and scheduling
- drive effective communication through regular meetings, communication boards and pre-shifts
- lead a quality food program meeting cost targets and standards
- ensure weekly product inventory and ordering is accurate
- oversee waste and food recycling programs
- conduct and follow up on food audits
- oversee menu change implementations
- deliver regular product knowledge and safety training
- ensure restaurant and equipment maintenance through preventative maintenance, recycling, pest control, replacement of light bulbs and furnishings, and merchandizing display management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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