Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $44,500.00 - $62,800.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
team environment
Job Description
Church's Chicken is a renowned quick-service restaurant chain specializing in delivering high-quality comfort food that has been a staple in communities for over 60 years. Known for its commitment to serving delicious meals that bring comfort and satisfaction, Church's Chicken has built a legacy of providing exceptional service and fostering opportunities for its team members to grow and succeed in the fast-paced restaurant industry. The brand values hard work, dedication, and a passion for delivering memorable dining experiences, making it a preferred employer for those seeking a rewarding career in foodservice.
The General Manager (RGM) at Church's Chicken ho... Show More
The General Manager (RGM) at Church's Chicken ho... Show More
Job Requirements
- High school diploma or GED required
- At least one year of supervisory experience in the restaurant industry
- Successful completion of all required training and passing all applicable tests
- Ability to work a minimum of 50 to 55 hours per week
- Availability to work flexible shifts including weekends
Job Qualifications
- Must have a valid driver's license and proof of valid insurance
- Knowledge of all restaurant policies, practices, and operational and human resources procedures
- Understanding of labor cost reporting, operating statements, and other business-related reports
- Excellent interpersonal skills and ability to interact professionally at all levels
- Basic computer skills
- Knowledge of profit and loss statements
- Ability to implement policies and procedures
- Skilled in developing employees through coaching and counseling
- Commitment to continuously improving customer satisfaction
- Knowledge of recruiting and interviewing potential team members
- Ability to supervise others and manage conflict resolution
- Ability to create and maintain a positive work environment
Job Duties
- Create an in-store service environment that exceeds guest expectations with friendly, quick, and accurate service
- Build team understanding and commitment to guest service standards
- Communicate and follow-up with guests to obtain feedback and identify service and food quality improvement opportunities
- Assist and resolve guest complaints in-person or by phone using the listen, apologize, satisfy, and thank model
- Handle all incoming calls promptly, courteously, and professionally
- Conduct regular training and provide feedback to team members
- Work with direct reports to cross-train and develop new skills
- Create a workplace where team members are motivated, rewarded, and enjoy their work
- Ensure compliance with all federal, state, and local laws and company policies
- Maintain a clean and safe environment for guests and employees
- Manage budgets and make necessary adjustments
- Maintain restaurant inventory and equipment
- Prepare and analyze operation reports
- Perform other duties as assigned
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: