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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $90,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Career Development
Job Description
Louie Oliver's Restaurant is a distinguished dining establishment known for its commitment to superior guest service, a vibrant team culture, and a welcoming atmosphere. As part of the hospitality sector, Louie Oliver's operates with a focus on delivering exceptional food and beverage experiences, emphasizing safety, cleanliness, and guest satisfaction. The restaurant is deeply invested in maintaining a professional environment where team members are motivated, developed, and empowered to contribute to the company's success and profitability.
The role of the Restaurant Supervisor at Louie Oliver's is a pivotal position responsible for overseeing the day-to-day operations of the venue. This role requir... Show More
The role of the Restaurant Supervisor at Louie Oliver's is a pivotal position responsible for overseeing the day-to-day operations of the venue. This role requir... Show More
Job Requirements
- Must be physically mobile with reasonable accommodations
- Must be able to sit, stand or walk for long periods
- Must be able to maneuver throughout the outlet
- Must be able to lift up to 50 pounds
- Must be able to push carts weighing up to 100 pounds
- Must use proper team lifting and carrying techniques
- Must be able to push, pull, bend, reach, stoop, kneel, twist and grip items
- Must have manual dexterity and coordination to operate office equipment including PC computers, fax machines and photocopiers
- Must be able to work in areas with secondhand smoke, dust, loud noises and bright lights
- Must meet attendance guidelines and comply with state, federal and regulatory policies and procedures
- Must be able to work overtime when required
Job Qualifications
- Minimum 4 years related experience or equivalent combination of education and experience
- At least 2 years of supervisory experience
- Excellent communication skills
- Strong team-building and problem-solving abilities
- Ability to read and understand safety rules, operating and maintenance instructions and procedure manuals
- Ability to speak effectively before groups
- Ability to understand a variety of instructions in written, oral, diagram, or schedule form
- Must be at least 21 years of age
- Ability to respond to visual and aural cues
- Professional appearance
- Ability to work varied schedules including holidays, nights and weekends
Job Duties
- Supervises the daily operation of Louie Oliver's effectively and efficiently
- responsible for successfully operating Louie Oliver's as measured through guest and teammate service scores
- ensures highest degree of customer satisfaction for Louie Oliver's
- analyzes and evaluates Louie Oliver's operations to best achieve cost effective running of the outlet
- conducts pre-shift meetings, makes daily schedule adjustments and controls shift staffing levels to meet budgeted labor costs, supervises employees job performance including coaching and feedback
- monitors and controls physical and sanitary condition of assigned areas
- assists in the completion of corrective action under the guidance of the Food & Beverage Manager to achieve revenues, operating expenses and GSRS rating
- ensures proper usage and requisitioning of operating supplies within established guidelines
- inspects food service facilities to ensure compliance with state and local health laws and internal regulations
- ensures legal compliance with other federal, state, and gaming laws
- inspects and tastes prepared foods to maintain quality standards and sanitation regulations
- works closely with employees and guests to correct concerns and issues regarding quality and services of food outlet
- hires staff and ensures proper training, supervision, and development of subordinates
- conducts performance reviews, recommends wage increases and promotions, and handles employees' complaints or grievances
- maintains daily employee attendance and work records
- ensures team members follow the Everyone Greets Everyone (EGE) policy
- participates in all mandatory meetings and pre-shift BUZZ sessions
- ensures team members work well as a team and communicate effectively
- maintains professional appearance and complies with attendance guidelines
- works varied schedule including holidays, nights, weekends and overtime when required
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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