Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $26.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Job Description
Legal Sea Foods is a renowned seafood restaurant company with a rich heritage dating back to 1950 when it began as a fish market in the Inman Square neighborhood of Cambridge, Massachusetts. Over the decades, Legal Sea Foods has evolved from its humble beginnings, becoming synonymous with quality, freshness, and excellent seafood dining experiences. The company opened its first restaurant in 1968, setting a high standard for seafood preparation and guest service by serving simply prepared fish in a casual environment. Since then, Legal Sea Foods has expanded significantly, establishing numerous restaurants along the Eastern Seaboard, where it continues to... Show More
Job Requirements
- Ability to take direction and delegate well
- promotes a team atmosphere and works well on a team
- excellent guest service skills
- effective communication skills
- ability to handle cash and paperwork accurately
- leads by example
- demonstrates good judgment
- availability to work nights, weekends, and holidays
- ability to work in a fast-paced environment
- satisfactory background check including criminal history
- committed to continuous improvement of self and others
Job Qualifications
- Prior leadership experience preferred
- knowledgeable of allergy procedures
- ServSafe and CPR certified within 60 days of holding the position
- Guest Relations and Discrimination, Harassment and Retaliation Prevention Training completed
- knowledgeable of Legal Sea Foods menus
- familiar with Point of Service and Reservations systems
Job Duties
- Lead restaurant FOH shift and FOH department employees in the absence of senior FOH manager
- handle employee relations issues, concerns and guest complaints during shift when FOH manager on duty is not present
- assist with the staffing of the restaurant including participating in hiring process
- manage job assignments, break rotation and delegation of tasks during shift when manager on duty is not present
- comply with procedures and policies including food safety and sanitation matters as opener/closer
- support associates on point of sale and reservations issues
- provide and coordinate excellent customer service to facilitate return of guest
- ensure timely and accurate completion and reconciliation of all financial transactions and operate POS terminals according to cash handling guidelines
- conduct Legal Sea Foods training such as Service and Sanitation, Menu, Fish, and POS for new hires
- assist with preparation and completion of paperwork required to operate the restaurant
- maintain accurate employee personnel files and ensure employees are punched in while working
- follow and enforce Company standards and protocols including safety, sanitation, and respectful workplace
- promote the Code of Ethics and act with integrity
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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