Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.75 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
paid life insurance
short term disability
long term disability
401(k) with employer contribution
Paid Time Off
Job Description
Jersey Mike's is an award-winning, locally owned multiunit franchisee known for its dedication to delivering high-quality subs and exceptional customer service. As a prominent player in the fast-casual dining industry, Jersey Mike's has established a loyal customer base through its commitment to fresh ingredients, community involvement, and outstanding hospitality. The company prides itself on fostering a supportive and collaborative work environment that emphasizes teamwork, compassion, and continuous growth. Being family-owned, Jersey Mike's exemplifies leadership with a personal touch, promoting a culture where employees feel valued and motivated to contribute their best every day. The management team at Jersey Mike's serves... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years' experience in a team/shift leader position in a restaurant, retail, or convenience store
- Jersey Mike's phase 1 and 3 certification, and attend phase 2 within first 12 months
- Must be knowledgeable regarding employment law and human resources practices
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources
- Basic math skills
- Basic computer knowledge
- Food handler’s permit
- Valid driver license with clean driving record and sufficient liability coverage
- Able to take initiative and problem solve
- Excellent interpersonal communication
- Positive attitude
- Team-oriented, adaptable, dependable and strong work ethic
- Must be able to read/write/speak English
- Constant standing, twisting, reaching, grabbing, combined with periods of pushing, pulling and lifting up to 50 pounds
- 100% attendance
Job Qualifications
- High school diploma or equivalent
- Minimum 2 years' experience in a team/shift leader position in a restaurant, retail, or convenience store
- Jersey Mike's phase 1 and 3 certification, and attend phase 2 within first 12 months
- Must be knowledgeable regarding employment law and human resources practices
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources
- Basic math skills
- Basic computer knowledge
- Food handler’s permit
- Valid driver license with clean driving record and sufficient liability coverage
Job Duties
- Ensure total customer satisfaction through the delivery of a quality product and excellent customer service by restaurant personnel
- Respond positively and quickly to customer concerns and correct problems before they affect customers
- Supervise and direct employees customarily and regularly during work hours
- Work independently and use own discretion and judgment in executing duties and responsibilities
- Train, coach and provide regular performance feedback to motivate and improve the performance of all employees
- Evaluate employees' performance and hold employees accountable for meeting performance standards
- Communicate team goals and expectations to all employees
- coach employees toward achieving goals, recognize and reward employees who contribute to goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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