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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $23.75 - $1.00
Work Schedule
Standard Hours
Benefits
Dental Insurance
Health Insurance
401(k)
Disability insurance
Paid Time Off
Vision Insurance
Job Description
Jersey Mike's is an award-winning, locally owned multiunit franchisee renowned for delivering high-quality sub sandwiches and exceptional customer service. With a strong commitment to community values and family-oriented business practices, Jersey Mike's has developed a reputation for fostering a supportive and collaborative work environment. The company emphasizes compassionate leadership and strives to create opportunities for success and teamwork for all its employees. As a family-owned business, Jersey Mike's is deeply invested in the well-being of its team members, ensuring they receive comprehensive support and benefits. The culture at Jersey Mike's centers on positivity, dedication, and a collective effort to serve... Show More
Job Requirements
- Must be 18 years of age or older
- Have a food handler's permit or obtain one within 30 days of starting
- High school diploma or equivalent
- Service oriented with guests and team members
- Good team player who communicates consistently
- Ability to comfortably interact with customers and handle service issues professionally
- Ability to take initiative and problem solve
- Basic math skills
- Ability to work a minimum of 47 hours per week
- Ability to stand for long periods
- Ability to bend and stoop
- Ability to work around heat and in close quarters
- Ability to move throughout the restaurant to perform assigned tasks
- Ability to lift up to 50 pounds
- Ability to work with various cleaning products
Job Qualifications
- High school diploma or equivalent
- Service-oriented with guests and team members
- Good communication and interpersonal skills
- Ability to handle service issues professionally
- Initiative and problem-solving skills
- Basic math skills
- Experience in restaurant or food service management preferred but not required
Job Duties
- Ensure total customer satisfaction through the delivery of a quality product and excellent customer service by restaurant personnel
- Respond positively and quickly to customer concerns and correct problems before they affect customers
- Supervise and direct employees customarily and regularly during work hours
- Work independently and use own discretion and judgment in executing duties and responsibilities
- Train, coach and provide regular performance feedback (positive and corrective) to motivate and improve the performance of all employees
- Evaluate employees performance and hold employees accountable for meeting performance standards
- Communicate team goals and expectations to all employees
- coach employees toward achieving goals, recognize and reward employees who contribute to goals
- Make employment decisions regarding hiring, discipline, advancement, termination, compensation
- Develop and execute the business plan for the restaurant
- Analyze business performance, monitor controllable costs and initiate appropriate corrective actions when necessary
- Utilize labor effectively to meet budgets while ensuring high quality of QSC
- Execute company-wide marketing programs
- Identify and develop local restaurant marketing strategies to maximize sales
- Ensure business and personnel practices are conducted according to state and federal laws and consistent with Jersey Mike's policies and procedures
- 100% attendance, working a minimum of 47 hours per week
- Uphold company food safety, food handling and sanitation requirements to ensure health and safety of customer and employees
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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