Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $60,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
paid life insurance
short term disability
long term disability
401(k) with employer contribution
Paid Time Off
Job Description
Jersey Mike's is an award-winning, locally owned multiunit franchisee renowned for its dedication to providing quality service and exceptional customer experiences. Established with a commitment to excellence and community service, Jersey Mike's has grown its reputation by emphasizing teamwork, leadership, and a positive work environment. As a family-owned business, the organization values compassion and fosters a culture where every team member is empowered to succeed and contribute meaningfully to the community they serve. Offering a robust employment package including competitive wages, performance bonuses, and comprehensive health benefits, Jersey Mike's prioritizes the well-being and growth of its employees.
The Ma... Show More
The Ma... Show More
Job Requirements
- Must be 18 years of age or older
- Have a food handler's permit and/or obtain one within 30 days of starting
- High school diploma or equivalent
- Service oriented with guests and team members
- Ability to communicate effectively and interact comfortably with customers
- Ability to handle service issues professionally
- Basic math skills
- Willingness to work a minimum of 47 hours per week
- Ability to stand for long periods, bend, stoop, work around heat and in close quarters
- Ability to lift up to 50 pounds
- Ability to work with cleaning products
Job Qualifications
- High school diploma or equivalent
- Successful team members are service oriented with not only the guest, but also your team members
- A good team player will communicate consistently, be able to comfortably interact with customers, handle service issues that may arise in a professional manner, and be able to take initiative and problem solve
- Basic math skills are critical
- Experience in a supervisory or management role preferred
- Strong leadership and communication skills
- Ability to work independently and make sound decisions
Job Duties
- Ensure total customer satisfaction through the delivery of a quality product and excellent customer service by restaurant personnel
- Respond positively and quickly to customer concerns and correct problems before they affect customers
- Supervise and direct employees customarily and regularly during work hours
- Works independently and uses own discretion and judgment in executing duties and responsibilities
- Train, coach and provide regular performance feedback positive and corrective to motivate and improve the performance of all employees
- Evaluate employees performance and hold employees accountable for meeting performance standards
- Communicate team goals and expectations to all employees
- coach employees toward achieving goals, recognize and reward employees who contribute to goals
- Make employment decisions regarding hiring, discipline, advancement, termination, compensation
- Develop and execute the business plan for the restaurant
- Analyze business performance, monitor controllable costs and initiate appropriate corrective actions when necessary
- Utilize labor effectively to meet budgets while ensuring high quality of QSC
- Execute company-wide marketing programs
- Identify and develop local restaurant marketing strategies to maximize sales
- Ensure business and personnel practices are conducted according to state and federal laws and consistent with Jersey Mike's policies and procedures
- 100% attendance, working a minimum of 47 hours per week
- Uphold company food safety, food handling and sanitation requirements to ensure health and safety of customer and employees
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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please contact the employer.
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