Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Salary
Rate:
Exact $60,000.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
paid life insurance
short term disability
long term disability
401(k) with employer contribution
Paid Time Off
Job Description
Our company is an award-winning, locally owned multiunit franchisee operating under the Jersey Mikes brand, a well-recognized establishment in the fast-casual dining industry. Jersey Mikes is nationally known for its commitment to quality, customer satisfaction, and community involvement, making it a preferred destination for both customers and talented professionals seeking growth and opportunity within the food service sector. As a family-owned business, the company prides itself on fostering a supportive and compassionate work environment that values teamwork, leadership, and shared success. We are devoted to serving our communities with exceptional service and fostering an inclusive culture where each team member... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years experience in a team/shift leader position in restaurant, retail, or convenience store
- Jersey Mike's phase 1 and 3 certification, with phase 2 attendance within first 12 months
- Knowledge of employment law and human resources practices
- Knowledge of business and management principles including strategic planning, resource allocation, human resources modeling, leadership techniques, and coordination of people and resources
- Basic math and computer skills
- Food handler’s permit
- Valid driver license with clean driving record and adequate liability coverage
- Ability to stand for extended periods
- Ability to lift up to 50 pounds
- Must be able to read, write, and speak English
- Willingness to transport cash deposits securely
- Commitment to 100 percent attendance
Job Qualifications
- High school diploma or equivalent
- Minimum 2 years experience in a team/shift leader position in a restaurant, retail, or convenience store
- Jersey Mike's phase 1 and 3 certification, and attend phase 2 within first 12 months
- Knowledge of employment law and human resources practices
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources
- Basic math skills
- Basic computer knowledge
- Food handler's permit
- Valid driver license with clean driving record and sufficient liability coverage
Job Duties
- Ensure total customer satisfaction through the delivery of a quality product and excellent customer service by restaurant personnel
- Respond positively and quickly to customer concerns and correct problems before they affect customers
- Supervise and direct employees customarily and regularly during work hours
- Work independently and use own discretion and judgment in executing duties and responsibilities
- Train, coach and provide regular performance feedback to motivate and improve the performance of all employees
- Evaluate employees' performance and hold employees accountable for meeting performance standards
- Communicate team goals and expectations to all employees
- coach employees toward achieving goals, recognize and reward employees who contribute to goals
- Make employment decisions regarding hiring, discipline, advancement, termination, compensation
- Develop and execute the business plan for the restaurant
- Analyze business performance, monitor controllable costs and initiate appropriate corrective actions when necessary
- Utilize labor effectively to meet budgets while ensuring high quality of QSC
- Execute company-wide marketing programs
- Identify and develop local restaurant marketing strategies to maximize sales
- Ensure business and personnel practices are conducted according to state and federal laws and consistent with company policies and procedures
- Uphold company food safety, food handling and sanitation requirements to ensure health and safety of customer and employees
- Continued education including franchise specific certifications
- Transport cash deposits to bank in a secure personal vehicle
- Model and promote all shared company values including compassion, communication and collaboration
- Any and all other duties assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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