Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $60,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
paid life insurance
short term disability
long term disability
401k
Paid Time Off
Job Description
Jersey Mike's is an award-winning, locally owned multiunit franchisee specializing in the sandwich and sub shop industry. Known for its commitment to quality products and exceptional customer service, Jersey Mike's has earned a strong reputation in the local communities it serves. As a family-owned business, Jersey Mike's prides itself on leading with compassion, fostering a collaborative team environment, and creating opportunities for success among its employees. The company has a proven track record of growth and excellence, making it a coveted place for service-oriented individuals seeking a rewarding career in restaurant management.
The Manager role at Jersey Mik... Show More
The Manager role at Jersey Mik... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years experience in a team or shift leader role in restaurant, retail, or convenience store
- Jersey Mike's phase 1 and 3 certification, attendance at phase 2 within first 12 months required
- Knowledge of employment law and human resources practices
- Understanding of business and management principles including strategic planning, resource allocation, human resource modeling, leadership techniques
- Basic math skills
- Basic computer knowledge
- Food handler's permit
- Valid driver's license with clean driving record and sufficient liability coverage
Job Qualifications
- High school diploma or equivalent
- Minimum 2 years experience in a team or shift leader role in restaurant, retail, or convenience store
- Jersey Mike's phase 1 and 3 certification, attendance at phase 2 within first 12 months required
- Knowledge of employment law and human resources practices
- Understanding of business and management principles including strategic planning, resource allocation, human resource modeling, leadership techniques
- Basic math skills
- Basic computer knowledge
- Food handler's permit
- Valid driver's license with clean driving record and sufficient liability coverage
Job Duties
- Ensure total customer satisfaction through the delivery of a quality product and excellent customer service
- Respond positively and quickly to customer concerns and correct problems
- Supervise and direct employees during work hours
- Work independently using discretion and judgment in executing duties
- Train, coach and provide regular performance feedback to motivate employees
- Evaluate employee performance and hold employees accountable
- Communicate team goals and expectations, coach employees toward achievement, recognize and reward contributions
- Make employment decisions including hiring, discipline, advancement, termination, and compensation
- Develop and execute the business plan for the restaurant
- Analyze business performance, monitor controllable costs, and initiate corrective actions
- Utilize labor effectively to meet budgets while ensuring quality
- Execute company-wide marketing programs
- Identify and develop local marketing strategies to maximize sales
- Ensure compliance with state and federal laws and company policies
- Uphold food safety, food handling and sanitation standards
- Continue education including franchise specific certifications
- Transport cash deposits securely
- Maintain 100 percent attendance
- Model and promote company values such as compassion, communication and collaboration
- Perform any additional duties assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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