Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Salary
Rate:
Exact $60,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
paid life insurance
short term disability
long term disability
401(k)
Paid Time Off
Job Description
Jersey Mike's is a well-established, award-winning, locally owned multiunit franchisee renowned for its commitment to excellent customer service and high-quality products. As a family-owned business, Jersey Mike's places great emphasis on compassion, community service, and teamwork. This approach fosters a friendly and supportive working environment where all team members are encouraged to grow and succeed. The company’s reputation is built on its dedication to creating positive experiences for both employees and customers alike, maintaining a culture where everyone feels valued and motivated to contribute their best each day. Jersey Mike's is currently expanding its management team to include professionals who... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years experience in a team or shift leader position in restaurant, retail, or convenience store
- Jersey Mike's phase 1 and 3 certification with phase 2 within first 12 months
- Knowledge of employment law and HR practices
- Strong organizational and planning skills
- Ability to read, write, and speak English
- Physical ability to stand, twist, reach, grab, push, pull, and lift up to 50 pounds
- Valid driver's license with clean record and liability coverage
- Food handler's permit
Job Qualifications
- High school diploma or equivalent
- Minimum 2 years experience in team or shift leader role in restaurant, retail or convenience store
- Jersey Mike's phase 1 and 3 certification with phase 2 completion within 12 months
- Knowledge of employment law and human resources practices
- Understanding of business and management principles including planning, budgeting, and leadership
- Basic math skills
- Basic computer knowledge
- Food handler's permit
- Valid driver's license with clean driving record and sufficient liability coverage
Job Duties
- Ensure total customer satisfaction through delivery of quality product and excellent customer service by restaurant personnel
- Respond positively and quickly to customer concerns and correct problems
- Supervise and direct employees regularly during work hours
- Use own discretion and judgment in executing duties
- Train, coach and provide regular performance feedback to employees
- Evaluate employee performance and hold employees accountable
- Communicate team goals and expectations
- Make employment decisions including hiring, discipline, advancement, termination and compensation
- Develop and execute business plan for the restaurant
- Analyze business performance and monitor controllable costs
- Utilize labor effectively to meet budgets
- Execute company-wide and local marketing programs
- Ensure compliance with state and federal laws and company policies
- Uphold food safety, food handling, and sanitation requirements
- Participate in continued education including franchise certifications
- Transport cash deposits securely
- Maintain 100% attendance
- Model and promote company values such as compassion and collaboration
- Perform any other assigned duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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