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Job Overview
Employment Type
Full-time
Hourly
Compensation
Salary
Exact $60,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
paid life insurance
short term disability
long term disability
401K plan with employer contribution
Paid Time Off
Job Description
Jersey Mikes is a well-established, award-winning multiunit franchisee that prides itself on delivering exceptional service and quality products to its customers. As a locally owned business, Jersey Mikes has cultivated a strong community presence, underpinned by values of compassion, communication, and collaboration. The company is known for its family-oriented culture and its commitment to fostering teamwork and success among all team members. Emphasizing leadership through mentorship and coaching, Jersey Mikes strives to create a supportive work environment where each individual's contributions are valued and where employees are motivated to grow and excel.
Jersey Mikes is currently expanding its manage... Show More
Jersey Mikes is currently expanding its manage... Show More
Job Requirements
- High school diploma or equivalent
- Previous management experience in a fast-paced food service or retail environment
- Ability to work flexible hours including weekends and holidays
- Strong leadership and problem-solving skills
- Excellent communication and interpersonal abilities
- Capability to analyze business performance and implement corrective measures
- Commitment to 100% attendance
- Valid driver’s license for cash deposits transport
- Must be able to train and develop employees
- Knowledge of employment laws and company policies
- Physically able to perform duties related to restaurant management
- Willingness to participate in franchise specific certifications and ongoing education
Job Qualifications
- Proven experience in management or leadership roles in the restaurant or service industry
- Strong interpersonal and communication skills
- Ability to coach, mentor and motivate a team
- Knowledge of food safety, handling and sanitation practices
- Competency in business and financial management
- Familiarity with labor budgeting and cost control
- Capacity to develop and execute marketing strategies
- Adept at decision-making related to hiring, discipline, and compensation
- Commitment to upholding company values such as compassion, communication and collaboration
Job Duties
- Ensure total customer satisfaction through the delivery of a quality product and excellent customer service by restaurant personnel
- Respond positively and quickly to customer concerns and correct problems after they affect customers
- Supervise and direct employees customarily and regularly during work hours
- Work independently and use own discretion and judgment in executing duties and responsibilities
- Train, coach and provide regular performance feedback to motivate and improve the performance of all employees
- Evaluate employees’ performance and hold employees accountable for meeting performance standards
- Communicate team goals and expectations to all employees
- coach employees toward achieving goals, recognize and reward employees who contribute to goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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