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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $23.75 - $1.00
Work Schedule
Standard Hours
Benefits
Dental Insurance
401(k)
Disability insurance
Vision Insurance
Health Insurance
Paid Time Off
Job Description
Jersey Mike's is an award-winning, locally owned multiunit franchisee known for delivering high-quality subs and exceptional customer service. As a recognized leader in the fast-casual dining sector, Jersey Mike's has built a strong reputation for its commitment to excellence, community involvement, and family-oriented business values. With its growing presence and promise of consistent quality, Jersey Mike's remains a top choice for both customers and employees seeking a vibrant work environment and career growth opportunities. The company prides itself on fostering a supportive atmosphere where team members are encouraged to develop their skills, share positive energy, and contribute to team success.Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years’ experience in a team/shift leader position in a restaurant, retail, or convenience store
- Jersey Mike’s phase 1 and 3 certification, and attend phase 2 within first 12 months
- Knowledgeable regarding employment law and human resources practices
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources
- Basic math skills
- Basic computer knowledge
- Food handler’s permit
- Valid driver license with clean driving record and sufficient liability coverage
Job Qualifications
- High school diploma or equivalent
- Minimum 2 years’ experience in a team/shift leader position in a restaurant, retail, or convenience store
- Jersey Mike’s phase 1 and 3 certification, and attend phase 2 within first 12 months
- Knowledgeable regarding employment law and human resources practices
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources
- Basic math skills
- Basic computer knowledge
- Food handler’s permit
- Valid driver license with clean driving record and sufficient liability coverage
Job Duties
- Ensure total customer satisfaction through the delivery of a quality product and excellent customer service by restaurant personnel
- Respond positively and quickly to customer concerns and correct problems before they affect customers
- Supervise and direct employees customarily and regularly during work hours
- Work independently and use own discretion and judgment in executing duties and responsibilities
- Train, coach and provide regular performance feedback to motivate and improve the performance of all employees
- Evaluate employees’ performance and hold employees accountable for meeting performance standards
- Communicate team goals and expectations to all employees
- coach employees toward achieving goals, recognize and reward employees who contribute to goals
- Make employment decisions regarding hiring, discipline, advancement, termination, compensation
- Develop and execute the business plan for the restaurant
- Analyze business performance, monitor controllable costs and initiate appropriate corrective actions when necessary
- Utilize labor effectively to meet budgets while ensuring high quality of QSC
- Execute company-wide marketing programs
- Identify and develop local restaurant marketing strategies to maximize sales
- Ensure business and personnel practices are conducted according to state and federal laws and consistent with company policies and procedures
- Uphold company food safety, food handling and sanitation requirements to ensure health and safety of customer and employees
- Continued education including franchise specific certifications
- Transport cash deposits to bank in a secure personal vehicle
- Maintain 100% attendance
- Model and promote all shared company values including compassion, communication and collaboration
- Perform any and all other duties assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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