JCK Subs LLC

Restaurant Manager - Jersey Mike's (32018)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $23.75 - $1.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
paid life insurance
short term disability
long term disability
401(k)
Paid Time Off

Job Description

Jersey Mike's is a nationally recognized, award-winning, locally owned multi-unit franchisee known for its commitment to quality, exceptional customer service, and community engagement. With a strong emphasis on leadership development and employee growth, Jersey Mike's prides itself on fostering a professional environment where team members are empowered to succeed while delivering delicious food and outstanding experiences for their customers. This family-owned business culture is exemplified by a compassionate leadership style that values teamwork, collaboration, and personal well-being, ensuring that both employees and customers feel valued and supported.

The management role at Jersey Mike's is a pivotal position responsible fo... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum 2 years experience in a team or shift leader position in restaurant, retail or convenience store
  • Jersey Mike's phase 1 and 3 certification and attendance of phase 2 within first 12 months
  • Knowledge of employment law and human resource practices
  • Familiarity with business and management principles related to planning, budgeting, scheduling, and P&L management
  • Basic math and computer skills
  • Food handler's permit
  • Valid driver license with clean driving record and sufficient liability coverage
  • Ability to stand, twist, reach, grab, push, pull and lift up to 50 pounds
  • Must be able to read, write and speak English
  • 100% attendance
  • Must pass E-Verify

Job Qualifications

  • High school diploma or equivalent
  • Minimum 2 years experience in a team or shift leader role in restaurant, retail or convenience store
  • Jersey Mike's phase 1 and 3 certification with commitment to complete phase 2 within the first 12 months
  • Knowledgeable about employment law and human resource practices
  • Understanding of business and management principles including strategic planning and resource allocation
  • Basic math skills
  • Basic computer knowledge
  • Valid food handler's permit
  • Valid driver license with clean driving record and sufficient liability coverage

Job Duties

  • Ensure total customer satisfaction through quality product delivery and excellent customer service
  • Respond promptly and effectively to customer concerns
  • Supervise and direct employees during work hours
  • Train, coach and provide performance feedback to motivate employees
  • Evaluate employee performance and ensure accountability
  • Communicate team goals and recognize achievements
  • Make employment decisions including hiring, discipline, advancement, termination and compensation
  • Develop and execute the restaurant business plan
  • Analyze business performance and control costs
  • Utilize labor effectively to meet budget and quality standards
  • Implement company-wide and local marketing programs
  • Ensure compliance with state and federal laws and company policies
  • Uphold food safety and sanitation requirements
  • Maintain 100% attendance and model company values
  • Transport cash deposits securely
  • Perform additional duties as assigned

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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