Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.75 - $1.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
paid life insurance
short term disability
long term disability
401(k) Plan
Paid Time Off
Job Description
Jersey Mikes is an award-winning, locally owned multiunit franchisee specializing in the fast-casual dining sector with a focus on delivering high-quality subs and excellent customer service. Known for its dedication to community and family values, Jersey Mikes prides itself on fostering a positive work environment where employees are encouraged to grow, lead, and succeed. With a strong emphasis on teamwork and community involvement, Jersey Mikes has established itself as a trusted and beloved brand among customers and employees alike. As a family-owned business, Jersey Mikes emphasizes compassion and integrity in every aspect of its operations, creating a workplace culture that... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years experience in a leadership position
- Customer service skills
- Ability to read, write and speak English
- Strong organizational and time management skills
- Ability to stand, twist, reach, grab, push, pull and lift up to 50 pounds
- Basic computer skills
- Food handler’s permit
- Valid driver license with a clean driving record
- Knowledge of employment laws
- Jersey Mike’s certifications as required
- Positive attitude and strong work ethic
Job Qualifications
- High school diploma or equivalent
- Minimum 2 years experience in a team or shift leader position in restaurant, retail, or convenience store
- Jersey Mike’s phase 1 and 3 certification, with phase 2 completed within first 12 months
- Knowledge of employment law and human resource practices
- Understanding of business and management principles in planning, budgeting, scheduling, leadership and resource coordination
- Basic math skills
- Basic computer knowledge
- Food handler’s permit
- Valid driver license with clean driving record and sufficient liability coverage
Job Duties
- Ensure total customer satisfaction through delivery of quality product and excellent customer service
- Respond quickly and positively to customer concerns and resolve problems
- Supervise and direct employees during work hours
- Train, coach, and provide regular performance feedback to employees
- Evaluate employee performance and hold employees accountable
- Communicate team goals and expectations
- Make hiring, disciplinary, advancement, termination, and compensation decisions
- Develop and execute business plans for the restaurant
- Analyze business performance and control costs
- Utilize labor effectively to meet budgets
- Execute company-wide marketing programs
- Develop local marketing strategies
- Ensure compliance with laws and company policies
- Uphold food safety and sanitation standards
- Transport cash deposits securely
- Model company values including compassion, communication, and collaboration
- Perform all other assigned duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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