Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.75 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
paid life insurance
short-term disability
long-term disability
401(k)
Paid Time Off
Job Description
Jersey Mike's is a renowned, award-winning, locally owned multiunit franchisee specializing in authentic submarine sandwiches. Known for its commitment to quality, customer satisfaction, and community involvement, Jersey Mike's has established itself as a beloved name in the fast-casual dining industry. The company prides itself on fostering a supportive and dynamic work environment where team members can grow and succeed. With a strong emphasis on teamwork, leadership, and service excellence, Jersey Mike's continues to expand its footprint and invest in its people.
The role open at Jersey Mike's is that of a Manager, a leadership position pivotal to the smooth ... Show More
The role open at Jersey Mike's is that of a Manager, a leadership position pivotal to the smooth ... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years experience in a leadership or supervisory position
- Jersey Mike's phase 1 and 3 certification and commitment to complete phase 2
- Ability to comply with employment laws and company policies
- Strong customer service and communication skills
- Ability to stand, twist, reach, and lift up to 50 pounds
- Must read, write, and speak English
- Valid driver's license with clean record
- Food handler's permit
- Commitment to 100% attendance
Job Qualifications
- High school diploma or equivalent
- Minimum 2 years experience in a team or shift leader role in restaurant, retail, or convenience store
- Jersey Mike's phase 1 and 3 certification, attend phase 2 within first 12 months
- Knowledge of employment law and human resources practices
- Understanding of business principles including planning, budgeting, and leadership
- Basic math and computer skills
- Food handler's permit
- Valid driver's license with clean driving record and liability coverage
Job Duties
- Ensure total customer satisfaction through quality product and excellent service
- Respond quickly and positively to customer concerns
- Supervise and direct employees regularly during work hours
- Train, coach, and provide performance feedback to employees
- Evaluate employee performance and hold employees accountable
- Communicate team goals and coach employees toward achieving them
- Make employment decisions including hiring, discipline, and termination
- Develop and execute business plan for the restaurant
- Monitor business performance and control costs
- Execute company-wide and local marketing programs
- Ensure compliance with federal and state laws and company policies
- Uphold food safety, handling, and sanitation requirements
- Transport cash deposits securely to the bank
- Maintain 100% attendance
- Model and promote company values
- Perform any other assigned duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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