Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Salary
Rate:
Exact $60,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
paid life insurance
short term disability
long term disability
401(k) with employer contribution
Paid Time Off
Job Description
Jersey Mike's is an award-winning, locally owned multiunit franchisee known for delivering exceptional customer service and quality products in the fast-casual sandwich restaurant industry. As a well-established brand, Jersey Mike's fosters a culture of teamwork, leadership, and community involvement. With a commitment to supporting employees and their families, the company offers comprehensive benefits, a positive work environment, and numerous growth opportunities.
The Jersey Mike's management team is seeking to expand by adding dedicated, experienced managerial professionals who are passionate about leading and coaching teams towards success. The role of a Manager at Jersey Mike's is multifaceted, focusing on b... Show More
The Jersey Mike's management team is seeking to expand by adding dedicated, experienced managerial professionals who are passionate about leading and coaching teams towards success. The role of a Manager at Jersey Mike's is multifaceted, focusing on b... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years' experience in a team or shift leader position in a restaurant, retail, or convenience store
- Jersey Mike's phase 1 and 3 certification with attendance at phase 2 within first 12 months
- Knowledge of employment law and human resources practices
- Knowledge of business and management principles including strategic planning and leadership
- Ability to provide outstanding customer service
- Strong financial and analytical aptitude including planning, budgeting, scheduling and P&L management
- Excellent interpersonal communication skills
- Positive attitude
- Team-oriented, adaptable, dependable and strong work ethic
- Physical ability to perform tasks including standing, twisting, reaching, grabbing, pushing, pulling and lifting up to 50 pounds
- Must be able to read, write and speak English
- Valid driver's license with clean driving record and liability coverage
- Food handler's permit
- Ability to transport cash deposits securely
- 100% attendance required
Job Qualifications
- High school diploma or equivalent
- Minimum 2 years' experience in a team or shift leader position in a restaurant, retail, or convenience store
- Jersey Mike's phase 1 and 3 certification, and attendance at phase 2 within first 12 months
- Knowledgeable regarding employment law and human resources practices
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources
- Basic math skills
- Basic computer knowledge
- Food handler's permit
- Valid driver license with clean driving record and sufficient liability coverage
Job Duties
- Ensure total customer satisfaction through the delivery of quality product and excellent customer service by restaurant personnel
- Respond positively and quickly to customer concerns and correct problems before they affect customers
- Supervise and direct employees customarily and regularly during work hours
- Work independently and use own discretion and judgment in executing duties and responsibilities
- Train, coach and provide regular performance feedback to motivate and improve the performance of all employees
- Evaluate employees' performance and hold employees accountable for meeting performance standards
- Communicate team goals and expectations to all employees
- coach employees toward achieving goals, recognize and reward employees who contribute to goals
- Make employment decisions regarding hiring, discipline, advancement, termination, compensation
- Develop and execute the business plan for the restaurant
- Analyze business performance, monitor controllable costs and initiate appropriate corrective actions when necessary
- Utilize labor effectively to meet budgets while ensuring high quality of QSC
- Execute company-wide marketing programs
- Identify and develop local restaurant marketing strategies to maximize sales
- Ensure business and personnel practices are conducted according to state and federal laws and consistent with company policies and procedures
- Uphold company food safety, food handling and sanitation requirements to ensure health and safety of customer and employees
- Continued education including franchise specific certifications
- Transport cash deposits to bank in a secure personal vehicle
- Maintain 100% attendance
- Model and promote all shared company values including compassion, communication and collaboration
- Perform any and all other duties assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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