Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Salary
Rate:
Exact $60,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
paid life insurance
short term disability
long term disability
401(k) with employer contribution
Paid Time Off
Job Description
Jersey Mikes is an award-winning, locally owned multiunit franchisee known for delivering exceptional customer experiences and fostering positive work environments. As a family-owned business, Jersey Mikes emphasizes compassion, community service, and teamwork. They take pride in creating a supportive atmosphere where both customers and team members feel valued and motivated. With a commitment to quality and excellence, Jersey Mikes continues to expand their management team to lead various restaurant units successfully. The company offers competitive compensation, including an hourly wage starting at $23.75, a biweekly bonus equal to 10 percent of customer tips, quarterly performance bonuses, and benefits such as... Show More
Job Requirements
- must be 18 years of age or older
- have or obtain food handler's permit within 30 days of starting
- high school diploma or equivalent
- service oriented toward guests and team members
- able to communicate consistently and interact comfortably with customers
- able to handle service issues professionally
- able to take initiative and problem solve
- basic math skills
- ability to stand, twist, reach, grab, push, pull, and lift up to 50 pounds
- must be able to read, write and speak English
- valid driver's license with clean driving record
Job Qualifications
- high school diploma or equivalent
- minimum 2 years experience in a team or shift leader position in restaurant, retail, or convenience store
- Jersey Mike's phase 1 and 3 certification and attendance of phase 2 within first 12 months
- knowledge of employment law and human resources practices
- knowledge of business and management principles including strategic planning, resource allocation, leadership technique, and coordination of people and resources
- basic math skills
- basic computer knowledge
- food handler's permit
- valid driver license with clean driving record and sufficient liability coverage
Job Duties
- ensure total customer satisfaction through delivery of quality product and excellent customer service by restaurant personnel
- respond positively and quickly to customer concerns and correct problems before they affect customers
- supervise and direct employees customarily and regularly during work hours
- work independently and use own discretion and judgment in executing duties and responsibilities
- train, coach and provide regular performance feedback to motivate and improve employee performance
- evaluate employees' performance and hold employees accountable for meeting performance standards
- communicate team goals and expectations to employees, coach employees toward achieving goals, recognize and reward employee contributions
- make employment decisions regarding hiring, discipline, advancement, termination, compensation
- develop and execute the business plan for the restaurant
- analyze business performance, monitor controllable costs and initiate corrective actions when necessary
- utilize labor effectively to meet budgets while ensuring high quality of QSC
- execute company-wide marketing programs
- identify and develop local restaurant marketing strategies to maximize sales
- ensure business and personnel practices comply with state and federal laws and company policies
- uphold company food safety, food handling and sanitation requirements to ensure health and safety of customers and employees
- complete franchise specific certifications and continued education
- transport cash deposits to bank securely
- maintain 100 percent attendance
- model and promote company values including compassion, communication and collaboration
- perform any other duties assigned
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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