Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Salary
Rate:
Exact $60,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
paid life insurance
short term disability
long term disability
401(k) plan with employer contribution
Paid Time Off
Job Description
Jersey Mike's is an award-winning, locally owned multiunit franchisee renowned for its commitment to quality and community service. Operating within the fast-casual restaurant sector, Jersey Mike's has garnered a strong reputation for delivering delicious sub sandwiches alongside exceptional customer experiences. As a family-owned business, Jersey Mike's emphasizes compassion, teamwork, and leadership, fostering a positive work environment that supports both team members and customers alike. Their dedication to community involvement and service excellence has established them as a preferred workplace and dining destination across multiple locations.
The Manager position at Jersey Mike's represents a vital leadership role within each restaurant u... Show More
The Manager position at Jersey Mike's represents a vital leadership role within each restaurant u... Show More
Job Requirements
- Must be 18 years of age or older
- Have a food handler’s permit and/or obtain one within 30 days of starting
- High school diploma or equivalent
- Service oriented with guests and team members
- Communicate consistently and comfortably interact with customers
- Handle service issues professionally
- Take initiative and problem solve
- Basic math skills
- Minimum 2 years’ experience in a team/shift leader position in a restaurant, retail, or convenience store
- Jersey Mike’s phase 1 & 3 certification and attend phase 2 within first 12 months
- Knowledgeable regarding employment law and human resources practices
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources
- Basic computer knowledge
- Valid driver license with clean driving record and sufficient liability coverage
- Ability to stand, twist, reach, grab, push, pull and lift up to 50 pounds
- Must be able to read, write and speak English
Job Qualifications
- High school diploma or equivalent
- Service oriented with guests and team members
- Effective communication skills
- Experience leading teams in restaurant, retail, or convenience store environments
- Strong organizational and time management skills
- Ability to take initiative and solve problems
- Financial and analytical aptitude including planning, budgeting, scheduling and P&L management
- Knowledge of employment laws and human resources practices
- Basic computer skills
- Valid driver license with clean driving record
- Jersey Mike’s phase 1 & 3 certification
- Willingness to obtain phase 2 certification within first 12 months
Job Duties
- Ensure total customer satisfaction through the delivery of a quality product and excellent customer service by restaurant personnel
- Respond positively and quickly to customer concerns and correct problems before they affect customers
- Supervise and direct employees customarily and regularly during work hours
- Work independently and use own discretion and judgment in executing duties and responsibilities
- Train, coach and provide regular performance feedback (positive and corrective) to motivate and improve the performance of all employees
- Evaluate employees’ performance and hold employees accountable for meeting performance standards
- Communicate team goals and expectations to all employees
- coach employees toward achieving goals, recognize and reward employees who contribute to goals
- Make employment decisions regarding hiring, discipline, advancement, termination, compensation
- Develop and execute the business plan for the restaurant
- Analyze business performance, monitor controllable costs and initiate appropriate corrective actions when necessary
- Utilize labor effectively to meet budgets while ensuring high quality of QSC
- Execute company-wide marketing programs
- Identify and develop local restaurant marketing strategies to maximize sales
- Ensure business and personnel practices are conducted according to state and federal laws and consistent with company policies and procedures
- Uphold company food safety, food handling and sanitation requirements to ensure health and safety of customer and employees
- Continued education including franchise specific certifications
- Transport cash deposits to bank in a secure personal vehicle
- 100 percent attendance
- Model and promote all shared company values including compassion, communication and collaboration
- Any and all other duties assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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