Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Salary
Rate:
Exact $60,000.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
paid life insurance
short-term disability
long-term disability
401(k) with employer contribution
Paid Time Off
Job Description
Jersey Mike's is a distinguished, award-winning, locally owned multiunit franchisee renowned for its commitment to quality and community service. As a prominent brand in the fast-casual sandwich restaurant industry, Jersey Mike's emphasizes delivering high-quality food and excellent customer service, ensuring every guest has a memorable dining experience. The company fosters an environment of teamwork, compassion, and leadership, making it a desirable workplace for individuals who value both personal growth and community involvement. As a family-owned business, Jersey Mike's deeply invests in its employees' success and well-being by offering competitive compensation, comprehensive benefits, and opportunities for advancement.
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The role ... Show More
Job Requirements
- Must be 18 years of age or older
- have a food handler's permit and/or obtain one within 30 days of starting
- high school diploma or equivalent
- service oriented with guests and team members
- good team player who communicates consistently
- able to comfortably interact with customers and professionally handle service issues
- able to take initiative and problem solve
- basic math skills
Job Qualifications
- High school diploma or equivalent
- minimum 2 years' experience in a team/shift leader position in a restaurant, retail, or convenience store
- Jersey Mike's phase 1 and 3 certification, and attend phase 2 within first 12 months
- knowledge of employment law and Human Resources Practices
- knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources
- basic math skills
- basic computer knowledge
- food handler's permit
- valid driver license with clean driving record and sufficient liability coverage
Job Duties
- Ensure total customer satisfaction through the delivery of a quality product and excellent customer service by restaurant personnel
- respond positively and quickly to customer concerns and correct problems before they affect customers
- supervise and direct employees customarily and regularly during work hours
- work independently and use discretion and judgment in executing duties and responsibilities
- train, coach and provide regular performance feedback positive and corrective to motivate and improve the performance of all employees
- evaluate employees' performance and hold employees accountable for meeting performance standards
- communicate team goals and expectations to all employees
- coach employees toward achieving goals, recognize and reward employees who contribute to goals
- make employment decisions regarding hiring, discipline, advancement, termination, compensation
- develop and execute the business plan for the restaurant
- analyze business performance, monitor controllable costs and initiate appropriate corrective actions when necessary
- utilize labor effectively to meet budgets while ensuring high quality of QSC
- execute company-wide marketing programs
- identify and develop local restaurant marketing strategies to maximize sales
- ensure business and personnel practices are conducted according to state and federal laws and consistent with company policies and procedures
- uphold company food safety, food handling and sanitation requirements to ensure health and safety of customer and employees
- continue education including franchise specific certifications
- transport cash deposits to bank in a secure personal vehicle
- 100% attendance
- model and promote all shared company values including compassion, communication and collaboration
- any and all other duties assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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