Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $60,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
paid life insurance
short term disability
long term disability
401(k)
Paid Time Off
Job Description
Jersey Mike's is a well-established, award-winning, locally owned multiunit franchise specializing in the fast-casual dining sector, particularly renowned for its high-quality sub sandwiches and exceptional customer service. As a dedicated franchisee, Jersey Mike's takes pride in fostering a welcoming community-focused atmosphere, delivering not only great food but also creating a positive impact within the neighborhoods they serve. The company has grown substantially over the years, earning accolades for both its product quality and its commitment to employee development and customer satisfaction. Jersey Mike's culture emphasizes teamwork, compassion, and continuous improvement to ensure the success of every team member and an... Show More
Job Requirements
- Must be 18 years of age or older
- Have a food handler’s permit and/or obtain one within 30 days of starting
- High school diploma or equivalent
- Service oriented with guests and team members
- Communicate consistently and interact comfortably with customers
- Handle service issues professionally
- Ability to take initiative and problem solve
- Basic math skills
- Able to read, write, speak English
- Must be able to stand, twist, reach, grab, push, pull and lift up to 50 pounds
- E-Verify identity verification
- 100% attendance
- Valid driver license with clean driving record and sufficient liability coverage
Job Qualifications
- High school diploma or equivalent
- Minimum 2 years’ experience in a team/shift leader position in a restaurant, retail, or convenience store
- Jersey Mike’s phase 1 and 3 certification, and attend phase 2 within first 12 months
- Must be knowledgeable regarding employment law and human resources practices
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources
- Basic math
- Basic computer knowledge
- Food handler’s permit
- Valid driver license, with clean driving record and sufficient liability coverage
Job Duties
- Ensure total customer satisfaction through the delivery of a quality product and excellent customer service by restaurant personnel
- Respond positively and quickly to customer concerns and correct problems before they affect customers
- Supervise and direct employees customarily and regularly during work hours
- Works independently and uses own discretion and judgment in executing duties and responsibilities
- Train, coach and provide regular performance feedback positive and corrective to motivate and improve the performance of all employees
- Evaluate employees’ performance and hold employees accountable for meeting performance standards
- Communicate team goals and expectations to all employees
- coach employees toward achieving goals, recognize and reward employees who contribute to goals
- Make employment decisions regarding hiring, discipline, advancement, termination, compensation
- Develop and execute the business plan for the restaurant
- Analyze business performance, monitor controllable costs and initiate appropriate corrective actions when necessary
- Utilize labor effectively to meet budgets while ensuring high quality of QSC
- Execute company-wide marketing programs
- Identify and develop local restaurant marketing strategies to maximize sales
- Ensure business and personnel practices are conducted according to state and federal laws and consistent with company policies and procedures
- Uphold company food safety, food handling and sanitation requirements to ensure health and safety of customer and employees
- Continued education including franchise specific certifications
- Transport cash deposits to bank in a secure personal vehicle
- 100% attendance
- Model and promote all shared company values including compassion, communication and collaboration
- Any and all other duties assigned
OysterLink connects hospitality employers and applicants.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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