Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $60,000.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
paid life insurance
short-term disability
long-term disability
401(k)
Paid Time Off
Job Description
Jersey Mike's is a nationally recognized, award-winning, locally owned multi-unit franchisee renowned for its commitment to excellent service and community involvement. As a prominent player in the fast-casual dining sector, Jersey Mike's prides itself on delivering high-quality sub sandwiches made with fresh ingredients, driven by passionate teams that ensure an exceptional customer experience every visit. The company’s focus on community service, family values, and employee growth underpins its mission of creating positive impact through both business success and community engagement. They are renowned for cultivating a supportive work environment that fosters teamwork, leadership, and professional development among their employees. This... Show More
Job Requirements
- Must be 18 years of age or older
- Have a food handler’s permit and/or obtain one within 30 days of starting
- High school diploma or equivalent
- Service oriented with both guests and team members
- Good team player with consistent communication skills
- Ability to interact comfortably with customers and handle service issues professionally
- Able to take initiative and problem solve
- Basic math skills
- Able to read, write, and speak English
- Capable of constant standing, twisting, reaching, grabbing, and occasionally lifting up to 50 pounds
Job Qualifications
- High school diploma or equivalent
- Minimum 2 years’ experience in a team or shift leader position in a restaurant, retail, or convenience store
- Jersey Mike’s phase 1 and 3 certification, with attendance at phase 2 within the first 12 months
- Knowledge of employment law and human resources practices
- Familiarity with business and management principles including strategic planning, resource allocation, leadership technique, and coordination of people and resources
- Basic math skills
- Basic computer knowledge
- Food handler’s permit
- Valid driver license with clean driving record and sufficient liability coverage
Job Duties
- Ensure total customer satisfaction through the delivery of a quality product and excellent customer service by restaurant personnel
- Respond positively and quickly to customer concerns and correct problems before they affect customers
- Supervise and direct employees customarily and regularly during work hours
- Work independently and use own discretion and judgment in executing duties and responsibilities
- Train, coach and provide regular performance feedback (positive and corrective) to motivate and improve employee performance
- Evaluate employees’ performance and hold them accountable for meeting performance standards
- Communicate team goals and expectations to all employees
- coach employees toward achieving goals, recognize and reward employees who contribute to goals
- Make employment decisions regarding hiring, discipline, advancement, termination, compensation
- Develop and execute the business plan for the restaurant
- Analyze business performance, monitor controllable costs and initiate corrective actions when necessary
- Utilize labor effectively to meet budgets while ensuring high quality of QSC
- Execute company-wide marketing programs
- Identify and develop local restaurant marketing strategies to maximize sales
- Ensure business and personnel practices comply with laws and company policies
- Uphold company food safety, food handling and sanitation requirements
- Complete franchise specific certifications through continued education
- Transport cash deposits securely to bank
- Maintain 100% attendance
- Model and promote company values including compassion, communication and collaboration
- Perform any other duties assigned
OysterLink supports restaurant and hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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