Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.75 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
paid life insurance
short term disability
long term disability
401(k) plan with employer contribution
Paid Time Off
Job Description
Jersey Mike's is an award-winning, locally owned multiunit franchise dedicated to delivering an exceptional customer experience through its high-quality sub sandwiches and outstanding service. As a thriving franchise, Jersey Mike's has built a reputation for its commitment to community involvement, quality products, and a family-oriented business philosophy. The company prides itself on fostering an inclusive and supportive work environment where teamwork, compassion, and professional growth are highly valued. Jersey Mike's is deeply committed to its employees and customers alike, emphasizing leadership, communication, and collaborative values throughout its operations.
We are currently seeking to expand our management team with passionate ... Show More
We are currently seeking to expand our management team with passionate ... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years experience in a team or shift leader position in a restaurant, retail, or convenience store
- Jersey Mike’s phase 1 and 3 certification, and attendance at phase 2 within first 12 months
- Knowledge of employment law and human resources practices
- Strong interpersonal communication skills
- Ability to provide outstanding customer service
- Financial and analytical aptitude including planning, budgeting, scheduling and P&L management
- Positive attitude and strong work ethic
- Able to take initiative and problem solve
- Ability to read, write, and speak English
- Physical ability to stand, twist, reach, grab, push, pull and lift up to 50 pounds
- Valid driver license with clean driving record and sufficient liability coverage
Job Qualifications
- High school diploma or equivalent
- Minimum 2 years experience in a team or shift leader position in a restaurant, retail, or convenience store
- Jersey Mike’s phase 1 and 3 certification, and ability to attend phase 2 within first 12 months
- Must be knowledgeable regarding employment law and human resources practices
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources
- Basic math skills
- Basic computer knowledge
- Food handler’s permit
- Valid driver license with clean driving record and sufficient liability coverage
Job Duties
- Ensure total customer satisfaction through the delivery of a quality product and excellent customer service by restaurant personnel
- Respond positively and quickly to customer concerns and correct problems before they affect customers
- Supervise and direct employees customarily and regularly during work hours
- Work independently and use own discretion and judgment in executing duties and responsibilities
- Train, coach and provide regular performance feedback to motivate and improve the performance of all employees
- Evaluate employees’ performance and hold employees accountable for meeting performance standards
- Communicate team goals and expectations to all employees
- coach employees toward achieving goals, recognize and reward employees who contribute to goals
- Make employment decisions regarding hiring, discipline, advancement, termination, compensation
- Develop and execute the business plan for the restaurant
- Analyze business performance, monitor controllable costs and initiate appropriate corrective actions when necessary
- Utilize labor effectively to meet budgets while ensuring high quality of QSC
- Execute company-wide marketing programs
- Identify and develop local restaurant marketing strategies to maximize sales
- Ensure business and personnel practices are conducted according to state and federal laws and consistent with company policies and procedures
- Uphold company food safety, food handling and sanitation requirements to ensure health and safety of customer and employees
- Continued education including franchise specific certifications
- Transport cash deposits to bank in a secure personal vehicle
- 100% attendance
- Model and promote all shared company values including compassion, communication and collaboration
- Any and all other duties assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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