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Chick-fil-A logo

Restaurant Manager Internal

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $19.50
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Work Schedule

Flexible
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Benefits

Opportunity for 4 40 work week
Sundays Off
Employee meal allowance
health care
Paid Time Off
6% matching 401k
Scholarship Opportunities
Online learning library
Floating paid holidays
Closed Thanksgiving and Christmas

Job Description

Chick-fil-A is a prominent fast-food restaurant chain known for its exceptional customer service and high-quality chicken products. Most Chick-fil-A restaurants are locally owned and operated by independent franchised Operators who are deeply invested in the growth and development of their team members and the communities they serve. The company’s mission is centered around being the Most Caring Company while pursuing a strategy they refer to as Winning Hearts Every Day. This focus on caring permeates every aspect of the workplace culture, ensuring that team members at all levels uphold values that emphasize care for themselves, their teammates, their guests, and... Show More

Job Requirements

  • Two or more years of Chick-fil-A or other relevant experience
  • Must be able to communicate proficiently both written and orally in English
  • Some college experience desired but not required
  • Ability to climb, bend, stoop, stretch, and lift up to 50 pounds
  • Ability to manage prolonged periods of sitting and computer work
  • Full-time employment availability

Job Qualifications

  • Two or more years of Chick-fil-A or other relevant experience
  • Excellent verbal and written communication skills
  • Strong organizational skills and attention to detail
  • Proven time management abilities
  • Strong analytical and problem-solving skills
  • Leadership and supervisory skills
  • Ability to perform well in a high-paced and stressful environment
  • Ability to prioritize and delegate tasks effectively
  • Some college experience desired but not required

Job Duties

  • Open and or close the restaurant following operational and safety standards
  • Manage labor cost by ensuring team members clock in and out as scheduled
  • Ensure proper fulfillment and timeliness of all catering orders
  • Issue performance coaching and documentation for tardiness, missed shifts, uniform violations, and general performance
  • Conduct cash management including safe and tills counting every shift, report inaccuracies and follow up
  • Report team member injuries through Sedgwick
  • Push transaction counts by encouraging speed and accuracy in drive-thru
  • Assess and redeploy team members to relieve bottlenecks and close gaps
  • Set and communicate goals for each hour
  • Ensure technology and gear are put away after shift and everything is in working order
  • Manage food cost daily by reducing waste and checking vendor product quality
  • Execute SAFE Daily Critical audits every shift
  • Ensure food safety practices are being followed including timers, chicken cool down process, and date labels
  • Print prep reports for daily use
  • Train, evaluate, coach, develop, and mentor team members
  • Communicate goals, upcoming events, and promotions to the team
  • Recognize team member achievements, celebrate life events, and provide mentorship

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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