
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $59,000.00
Work Schedule
Standard Hours
Benefits
competitive salary
Health Insurance
401k
Paid Time Off
Life insurance
Disability insurance
Employee Discounts
bonus plan
Employee recognition events
Job Description
Cafua Management Company is one of the largest private Dunkin Donuts franchisees in the United States, operating over 200 restaurant locations across six states. As a family owned and operated business, Cafua Management Company prides itself on fostering a People First culture that emphasizes respect, development, and strong leadership within its team. Unlike corporate-owned Dunkin' Donuts stores, Cafua operates independently to deliver exceptional service, great quality products, and an outstanding guest experience consistent with Dunkin' standards and franchisee specifications. Cafua is committed to equal employment opportunity and ensures a respectful, supportive workplace environment that complies with all federal, state, and... Show More
Job Requirements
- Must be able to lift a minimum of 30 lbs
- Must be able to stand for 6+ hours at a time
- Must be 18+ years or older
- Must be authorized to work in the U.S.
- Fluent in English
Job Qualifications
- High school diploma or equivalent
- Previous restaurant management experience preferred
- Strong leadership and team development skills
- Excellent communication and interpersonal skills
- Ability to deliver outstanding guest service
- Knowledge of food safety and sanitation standards
- Financial acumen to manage budgets and control costs
- Proficiency in problem solving and decision making
- Capable of motivating and inspiring teams
- Commitment to operational excellence and brand standards
Job Duties
- Recruit, hire, train and develop employees
- Communicate job expectations to employees
- Plan, monitor, appraise and review employees' job performance
- Provide coaching and feedback, disciplines when appropriate
- Create and maintain a guest-first culture in the restaurant
- Ensure all shifts are appropriately staffed with qualified team members to achieve guest service goals
- Maintain safe, secure, and healthy environment by enforcing safety, food safety, and sanitation guidelines
- Ensure brand standards and systems are executed
- Prepare and complete action plans
- Implement production, productivity, quality and guest service standards
- Complete audits and implement plans to drive system improvements
- Control costs to help maximize profitability
- Execute all in-restaurant marketing promotions in a timely manner
- Execute new product roll-outs including team training, marketing and sampling
- Set sales goals and track results
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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