Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,600.00 - $58,700.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
flexible scheduling
Job Description
Wendy's is a well-established global fast-food restaurant chain known for its fresh, quality ingredients and a commitment to providing excellent customer service. Rooted in a tradition of quality and community, Wendy's has grown into one of the most recognized brands in the quick-service restaurant industry. The company prides itself on its ability to blend a friendly, inviting atmosphere with efficient operations, making it a popular choice for customers looking for quick, delicious meals. Wendy's operates thousands of locations worldwide, each guided by a team dedicated to maintaining the brand's high standards and ensuring customer satisfaction.
The Restaurant Ma... Show More
The Restaurant Ma... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in restaurant management or equivalent
- strong leadership abilities
- effective communication skills
- ability to handle multiple tasks and priorities
- knowledge of labor laws and safety regulations
- capability to work flexible hours including weekends and holidays
- physical ability to perform restaurant duties
- dependable and punctual
- attention to detail
Job Qualifications
- high school diploma or equivalent
- prior experience in restaurant management or supervisory roles
- strong leadership and team coaching skills
- excellent communication and interpersonal skills
- ability to manage labor and budget effectively
- knowledge of food safety and sanitation standards
- experience with inventory and cost control
- ability to train and develop staff
- proficiency in scheduling and shift management
- problem-solving and decision-making capabilities
- commitment to customer service excellence
Job Duties
- manage labor costs by evaluating labor needs against projected sales during the shift
- review budget and profit and loss monthly
- promote customer satisfaction to build sales
- monitor crew prep, production, and procedure execution to manage costs
- track waste levels by monitoring crew position procedures
- communicate sales and profit issues to General Manager or District Manager
- assist in executing restaurant sales and profits plan
- monitor food costs to eliminate waste and theft
- monitor product quality by interacting with customers and managing crew performance
- take service times and determine efficiency
- train crew to respond promptly to customer needs
- train crew in customer courtesy
- take corrective action with crew to improve service times
- train crew to solicit feedback to determine customer satisfaction
- establish and communicate daily sales goals
- train crew to maintain restaurant cleanliness
- direct crew to correct cleaning deficiencies
- train crew in new products
- assist General Manager in training new managers
- train crew using the Crew Orientation and Training process
- train new crew in initial position skills
- cross-train crew for efficient shift coverage
- recognize high-performing crew members to management
- ensure crew meets prep and production goals
- monitor inventory levels and perform physical inventory
- intake weekly food deliveries
- maintain security of cash, product, and equipment during shifts
- follow restaurant priorities and plans
- ensure proper execution of standards and procedures
- manage shifts to a quality standard of 80% or better
- take appropriate action when problems are anticipated or identified
- follow procedures in the Operations manual
- maintain safe working conditions
- follow company policy for cash control
- report accidents promptly and accurately
- address operational issues indicated by Health Department inspections
- manage shifts effectively using established guidelines
- perform administrative duties assigned by General Manager or District Manager
- write crew schedule to meet plans and objectives
- comply with company standards for crew benefits
- follow Preventative Maintenance Program
- train and monitor crew to maintain equipment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.