Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,300.00 - $56,800.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Career development opportunities
Flexible Schedule
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its quality menu offerings, customer-focused service, and commitment to excellence. Founded in 1969, Wendy's operates thousands of restaurants worldwide, serving millions of customers with a distinctive menu centered on fresh, never frozen beef burgers, along with a variety of other fast food options including salads, chicken sandwiches, and beverages. Wendy's prides itself on creating a fun and inviting environment for both customers and employees while maintaining high standards in food quality, service, and cleanliness.
The company culture fosters growth and development, promoting from within and offering numerous opportunities for career... Show More
The company culture fosters growth and development, promoting from within and offering numerous opportunities for career... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1 year experience in restaurant management or related field
- Ability to work flexible hours including evenings, weekends, and holidays
- Strong leadership and team-building skills
- Excellent communication abilities
- Basic math skills for budget and labor cost management
- Ability to stand for extended periods
- Ability to lift up to 50 pounds
- Compliance with food safety guidelines
- Must be able to pass background check and drug screening
Job Qualifications
- High school diploma or equivalent
- Previous restaurant or retail management experience
- Strong leadership and coaching skills
- Ability to manage labor costs and budgets
- Excellent communication and interpersonal skills
- Knowledge of food safety and sanitation standards
- Ability to train and develop team members
- Proficiency in inventory management
- Ability to handle multiple tasks and work in a fast-paced environment
- Strong problem-solving skills
- Customer service orientation
- Ability to enforce company policies and procedures
- Experience in scheduling and staff management
Job Duties
- Manage labor costs by evaluating labor needs against projected sales during shifts
- Review monthly budget and profit and loss statements
- Promote customer satisfaction to build sales
- Monitor crew prep, production, and procedure execution to manage costs
- Track waste levels and identify issues
- Communicate sales and profit issues to General Manager or District Manager
- Assist in executing restaurant sales and profit plans
- Monitor food costs to minimize waste and theft
- Monitor product quality through customer interaction and crew performance
- Take service times and determine efficiency
- Train crew to respond promptly to customer needs and maintain courtesy
- Take corrective action to improve service times
- Solicit customer feedback
- Establish and communicate daily service goals
- Train crew to maintain cleanliness and follow cleaning plans
- Correct cleaning deficiencies
- Train crew on new products and position skills
- Assist in training new managers
- Cross-train crew for efficient shift coverage
- Recognize high-performing crew members
- Follow prep and production goals
- Monitor inventory and complete physical inventory
- Handle weekly food deliveries
- Maintain security of cash, product, and equipment
- Follow restaurant operational priorities
- Ensure execution of standards and procedures
- Manage shift to meet quality standards
- Report operational problems
- Follow and enforce company policies and procedures
- Maintain safe working conditions
- Follow cash control policies
- Report accidents accurately
- Handle Health Department inspection procedures
- Manage shifts using established guidelines
- Perform administrative duties
- Schedule crew effectively
- Comply with crew benefit standards
- Follow equipment maintenance programs
- Train and monitor crew equipment maintenance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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