Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $51,700.00 - $72,900.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its fresh, made-to-order burgers, crispy fries, and friendly customer service. Established in 1969, Wendy's has grown to become one of the most successful and beloved quick-service restaurants in the world. The company prides itself on quality ingredients, superior customer experience, and innovative menu offerings. With thousands of locations across the United States and internationally, Wendy's remains committed to maintaining high standards and fostering a positive work environment for its employees. As a forward-thinking organization, Wendy's emphasizes career growth, employee development, and operational excellence within every restaurant it operates.
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Job Requirements
- High school diploma or equivalent
- Previous experience in management or supervisory role preferred
- Ability to work flexible hours including weekends and holidays
- Strong leadership and organizational skills
- Excellent communication skills
- Ability to coach and motivate a team
- Knowledge of applicable health and safety regulations
- Ability to handle cash responsibly
- Proficiency in basic computer and scheduling systems
- Commitment to adhering to company policies and procedures
Job Qualifications
- High school diploma or equivalent
- Experience in restaurant or retail management preferred
- Strong leadership and team coaching skills
- Ability to manage labor and control costs effectively
- Knowledge of food safety and sanitation standards
- Excellent customer service skills
- Ability to train and develop employees
- Strong communication and interpersonal skills
- Experience with inventory management and waste control
- Ability to work in a fast-paced environment
- Basic administrative and scheduling skills
Job Duties
- Manage labor costs by evaluating labor needs against projected sales during shifts
- Review budget and profit and loss monthly
- Promote customer satisfaction to build sales
- Monitor crew prep, production, and procedure execution to manage costs
- Track waste levels using established procedures
- Report sales and profit issues to General or District Manager
- Assist in executing restaurant sales and profit plans
- Monitor food costs to reduce waste and theft
- Monitor product quality by engaging with customers and managing crew performance
- Take service times to determine efficiency
- Train crew in customer service and prompt response
- Take corrective actions to improve service times
- Train crew to solicit customer feedback
- Set and communicate daily service goals
- Train crew to maintain restaurant cleanliness
- Follow and enforce restaurant cleaning plans
- Train crew on new products and orientation
- Assist General Manager in training new managers
- Cross-train crew for efficient shift coverage
- Recognize high-performing crew members
- Follow flowcharts for prep and production goals
- Monitor inventory levels and complete physical inventories
- Receive and manage weekly food deliveries
- Maintain security of cash, product, and equipment
- Follow restaurant priorities and plans
- Manage shifts to maintain Q.S.C. standards of 80% or better
- Follow operational procedures and safety policies
- Manage shifts using established guidelines
- Perform required administrative duties
- Create crew schedules to meet operational plans
- Comply with company standards for crew benefits
- Follow Preventative Maintenance Program
- Train and monitor crew in equipment maintenance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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