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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Career development opportunities
Job Description
Chili's is a renowned casual dining restaurant chain that originated in Dallas, Texas in 1975. It has solidified its place as a go-to destination for those craving Big Mouth burgers, house smoked ribs, full-on fajitas, and hand-shaken margaritas. Over the decades, Chili's has built a legacy steeped in service, hospitality, and a dedication to giving back to the community. Its commitment to delivering an exceptional dining experience every day has made it a beloved brand among guests and employees alike. Known for its culture of fun, Chili's emphasizes a work environment where employees take their jobs seriously but not themselves,... Show More
Job Requirements
- High school diploma or equivalent
- dependable and reliable work ethic
- ability to work flexible hours including evenings and weekends
- excellent interpersonal and communication skills
- ability to handle stressful situations calmly
- willingness to learn and grow within the company
- passion for hospitality and guest service
Job Qualifications
- Previous management experience in the restaurant or hospitality industry
- strong leadership and communication skills
- ability to work in a fast-paced environment
- excellent multitasking and problem-solving abilities
- knowledge of food safety and handling procedures
- commitment to teamwork and guest satisfaction
- ability to hire, train, and develop staff
Job Duties
- Ensure a great guest experience
- role model and hold team members accountable to operational and quality standards
- identify root cause of issues while being self-reflective and holding yourself accountable first
- foster open communication between team members and management
- influence team member behaviors by championing change and restaurant initiatives
- lead with heart and mind
- drive business results by utilizing Chili's systems to effectively control costs
- follow operational systems such as our manager timeline and performing quality line checks
- hire, train, retain, and develop team members to take on larger roles
- drive guest engagement within the four walls of the restaurant while developing relationships within the community
- understand and practice safe food handling procedures
- communicate and embody Chili's culture and cultural beliefs: every guest counts, food perfection, be accountable, play restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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