Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $100,000.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
performance bonuses
Employee Discounts
Career development opportunities
Job Description
Polly's Pies is a well-established restaurant known for its fresh, friendly service and dedication to exceeding guest expectations. This company emphasizes delivering extraordinary value to both their team members and customers every day, fostering a culture of accountability, ownership, and strong community engagement. Polly's Pies operates store locations that serve their signature pies, quality food, and beverages while maintaining high standards in food safety, customer service, and operational excellence. Each location is a key part of the local community, with the store managing General Manager playing a pivotal role in representing the brand and driving business success.
The Resta... Show More
The Resta... Show More
Job Requirements
- Five or more years of food service and restaurant supervisory experience
- valid driver's license
- reliable transportation
- proof of auto insurance
- must have intermediate-level computer skills including POS and Microsoft Office
- up to date on food safety and health codes
- must have food preparation skills pertinent to restaurant business
- compliance with California wage and hour laws
- able to work varied hours including weekends, holidays and minimum one closing shift per work week
Job Qualifications
- Five or more years of food service and restaurant supervisory experience
- valid driver's license, reliable transportation and proof of auto insurance
- strong working knowledge of store operations, management principles including scheduling, cost control, continuous improvement and inventory control policies
- intermediate-level computer skills including POS and Microsoft Office
- food preparation skills relevant to restaurant business
- up to date on food safety and health codes
- customer focused with ability to work independently or as part of a team
- extensive working knowledge in customer relations
- successful completion of company management development training program (MIT)
Job Duties
- Deliver high-quality results through execution of workforce planning including recruitment, selection, onboarding, education, and coaching to support continuity of Polly's standards
- manage store operations through application of policies, service standards and continual improvement of operational procedures
- demonstrate effective leadership and efficient labor and team member management including scheduling, monitoring, communication of job expectations, planning, counseling and enforcement of policies and procedures
- commit to team building through rapport, support, coaching, delegation of tasks and team development
- support the long-term development of management-level staff and hold managers accountable for contributing to team and company objectives
- continually support all manager-level staff through leadership, direction and training to achieve effective growth, increased business knowledge and overall skillset
- build relationships with guests daily and support continued satisfaction by monitoring, evaluating and auditing food, beverage and service offerings, initiating effective improvements
- adhere to and uphold cash handling policies and procedures ensuring proper cash management practices
- lead store and team to achieve breakthrough targets through implementation of all tools to optimize production, quality guest-service standards and productivity
- align store to strategic and annual forecasts and budgets, monitor variance analysis, develop financing and enforce financial controls to achieve and maintain financial targets
- provide added value by driving Brand Team initiatives, public and community relations programs to retain and attract business, and propose local store marketing recommendations
- develop and implement strategies to increase store sales
- adhere to company service level standards to increase sales and minimize costs including food, beverage, supply, utility, and labor costs
- manage P&L including forecasting sales, controlling profit and making necessary adjustments to maintain acceptable sales levels
- control profit and loss by following cash control, security procedures, inventory control, labor management, evaluating financial reports and taking corrective actions
- estimate food and beverage costs and coordinate with Home Office and Commissary for efficient provisioning and supply purchasing excluding autoship
- oversee proper portion control and minimize food and baked goods waste
- manage store inventory, place orders with distributors and schedule deliveries
- ensure accurate and timely completion of store financial and personnel duties in line with company standards and procedures
- ensure compliance with operational standards, company policies, and all relevant regulations and laws
- enforce proper security procedures to protect team, guests, and company assets
- certify sanitary practices and premises maintenance to pass regulatory inspections by conducting audits and resolving issues timely
- ensure a safe environment to reduce accident/injury risks and report incidents appropriately
- maintain communication with Area Director regarding operational issues and positive events and take corrective action or propose alternatives
- demonstrate excellent people management skills by coaching and motivating a diverse team
- work with Human Resources to resolve time and attendance, counseling, work ethics, conflict resolution, and disciplinary actions
- comply with all California wage and hour laws including Polly's meal and rest policy
- work varied hours including weekends, all holidays, and minimum one closing shift per week with holidays considered blackout days subject to change based on business needs
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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