Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Meal Allowances
Professional Development
Job Description
Le Colonial - Houston is a distinguished fine dining restaurant renowned for its authentic French-Vietnamese cuisine and elegant ambiance. As part of the esteemed Le Colonial brand, it combines classic French techniques with vibrant Vietnamese flavors, offering guests a unique gastronomic experience. The establishment prides itself on exceptional service, sophisticated decor, and a welcoming atmosphere that attracts both local diners and visitors seeking a memorable culinary journey in Houston. Known for its dedication to quality and guest satisfaction, Le Colonial places a strong emphasis on professionalism and excellence in all aspects of its operations, from the kitchen to the front... Show More
Job Requirements
- High school diploma or GED equivalent required
- 3-5 years experience in restaurant management or similar executive role
- Prior experience working in customer service
- Fine dining experience
- Strong knowledge of wine preferred
- Excellent communication and phone skills
- Ability to stand for long periods and lift up to 20 pounds
- Flexibility to work long hours and fluctuating schedules
- Physical stamina and fitness
- Leadership skills to manage and motivate a team
Job Qualifications
- Prior experience in customer service
- 3-5 years experience required in either a restaurant manager or similar executive role
- Fine dining experience is a must
- Strong wine knowledge preferred
- Excellent phone skills and communication skills
- Must be a team player
- High school diploma or GED equivalent required
Job Duties
- Be the main presence at the front entrance and roaming around all areas with constant communication with servers, captains, support staff, bartenders, cocktail servers and all managers
- Showing guests to tables during service ensuring the standards being applied when seating guests such as introducing the menus, pulling out the chairs for the guests (ladies first) and lapping the napkins for the guests
- Ensuring guests are seated correctly to maximize table usage and create an energetic ambiance throughout the lounge and restaurant
- Greeting and escorting guests with a professional and positive attitude ensuring the right of way is being followed per our standard
- Oversee the flow of guests within the restaurant ensuring seat first seat last tables are being followed by the host team
- Full understanding of how open table works and how to plan the book for the night, knowing every special request, allergy, VIP that is coming in tonight and plotting special tables accordingly
- Have full understanding of standards of all positions for the FOH including the hostess manual, bartender's role along with cocktail preparation and service steps, full menu knowledge along with cocktail preparation
- Manage the front of the house team to ensure they are in their sections at all times and taking care of our guests per our standard
- Monitor service table clearing, speed of resets and sanitation protocols are adhered to
- Liaison between kitchen staff and floor staff assisting with any questions the chef has regarding special requests, entering in of menu counts, 86'ing of menu items, server error follow up
- Maintain ambience of the restaurant such as lighting, music, cleanliness, and hygiene ensuring music volume and type are appropriate per standard
- Oversea and pro-actively deal with guest queries and complaints speaking with the manager on duty before comping items off
- Advising guests on menus and beverage choices through a full knowledge of each menu item
- Be present on the floor during the transition and conduct pre shifts in the absence of the manager completing all pre shift notes
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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