Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.70 - $25.25
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
performance bonuses
Retirement plan opportunities
Career development programs
Job Description
This job listing is for the position of Restaurant General Manager (RGM) at a Taco Bell unit, one of the largest fast-food chains specializing in Tex-Mex cuisine. Taco Bell is well-known internationally for its innovative menu, quality food, and dynamic customer service experience. Operating as part of a fast-paced, customer-centered business, Taco Bell continuously strives to uphold its reputation by maintaining excellence in every individual location while fostering a welcoming and vibrant environment for both employees and customers alike.
The restaurant General Manager (RGM) plays a critical leadership role focused on ensuring the smooth, organized, and efficient operation of the... Show More
The restaurant General Manager (RGM) plays a critical leadership role focused on ensuring the smooth, organized, and efficient operation of the... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in a food service or hospitality environment
- strong organizational skills
- availability to work flexible hours including evenings, weekends, and holidays
- ability to perform hands-on tasks as needed
- excellent interpersonal skills
- capability to manage multiple priorities under pressure
- basic computer proficiency
Job Qualifications
- Experience in restaurant management or a similar supervisory role
- proven ability to lead and develop a team
- knowledge of food safety and sanitation standards
- strong customer service and communication skills
- ability to manage budgets and control costs
- familiarity with employment laws and regulations
- ability to handle cash management and financial reporting
- leadership skills with a focus on coaching and staff development
- problem-solving and decision-making abilities
Job Duties
- Ensures that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels
- works within their restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality
- ensures adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements
- prepares and conducts crew member, shift manager, and assistant general manager performance appraisals
- performs the hiring process for new crew members, shift leaders, and assistant general managers
- coaches and councils all crew members and managers and is responsible for training and developing their team to expected certification and performance levels
- maintains the restaurant cleanliness and organization, following all food service sanitation guidelines and regulations
- ensures compliance with all local, state, and federal laws pertaining to employment
- verifies the restaurant environment is safe for both employees and guests and takes corrective action when needed
- ensures that preventative maintenance procedures are followed for all equipment and facilities and reports any needed repairs to the maintenance department and area coach
- ensures excellent levels of guest service on all shifts and properly handles guests’ complaints to facilitate repeat business
- provides relevant and timely feedback to their area coach on operating results, specifically through the daily call procedure and weekly area meetings
- effectively manages turnover by practicing effective selection and training and by fostering a positive work environment
- prepares food as needed for guests and training purposes as well as handling the cash register and money when required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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