Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $22.00 - $25.00
Work Schedule
Flexible
Day Shifts
Benefits
fun work environment
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid sick leave
Employee Discounts
Exclusive access to events
Job Description
Riot Hospitality Group, headquartered in Scottsdale, Arizona, is a nationally recognized hospitality management company specializing in transforming the restaurant and nightlife industry. With a portfolio that includes renowned brands such as Dierks Bentley's Whiskey Row, El Hefe, Farm & Craft, and many others, Riot Hospitality Group is dedicated to delivering unique and meaningful experiences to guests. Their commitment to evolving the typical hospitality experience is evident in the innovative and exceptional service standards they uphold across all their venues. They focus on creating memorable moments for every guest by blending top-tier service with creative and lively atmospheres, making each visit... Show More
Job Requirements
- high school diploma or equivalent
- 1-3 years of experience as a restaurant manager in a fast-paced, upscale dining and/or nightlife establishment
- proven track record of managing front-of-house operations, leading a team, and delivering exceptional guest experiences
- strong knowledge of food and beverage service, including wine and cocktail selections
- excellent communication and interpersonal skills to effectively interact with guests, staff, and management
- strong organizational and time management abilities, with the ability to multitask and prioritize tasks effectively
- ability to thrive in a fast-paced environment and handle pressure with a positive attitude
- proficiency in using restaurant POS systems and other business software
- must be fluent in English language - bilingual preferred (Spanish)
- must have reliable transportation
Job Qualifications
- high school diploma or equivalent
- 1-3 years of experience as a restaurant manager in a fast-paced, upscale dining and/or nightlife establishment
- proven track record of managing front-of-house operations, leading a team, and delivering exceptional guest experiences
- strong knowledge of food and beverage service, including wine and cocktail selections
- excellent communication and interpersonal skills to effectively interact with guests, staff, and management
- strong organizational and time management abilities, with the ability to multitask and prioritize tasks effectively
- ability to thrive in a fast-paced environment and handle pressure with a positive attitude
- proficiency in using restaurant POS systems and other business software
- must be fluent in English language - bilingual preferred (Spanish)
- must have reliable transportation
Job Duties
- supervise and coordinate front-of-house activities to ensure efficient and timely service
- maintain high standards of service, hospitality, and customer satisfaction by regularly inspecting dining areas, monitoring guest feedback, and addressing any issues promptly
- train, mentor, and motivate front-of-house staff, ensuring they adhere to service standards, follow operating procedures, and deliver exceptional guest experiences
- assist with scheduling and assigning shifts for FOH personnel, balancing workload and optimizing labor efficiency
- manage reservations and seating arrangements to maximize restaurant capacity and ensure optimal guest flow
- monitor and control restaurant costs by minimizing waste, implementing cost-saving measures, and conducting regular inventory audits
- assist with the development and implementation of marketing and sales initiatives to drive revenue and attract new customers
- maintain strict adherence to health and safety regulations, including proper food handling, storage, and sanitation practices
- respond promptly and effectively to customer concerns or complaints regarding service, food quality, or overall dining experience
- collaborate with kitchen staff and other departments to ensure smooth operations and excellent customer satisfaction
- adhere to all brand policies, procedures, and standards
- work as a team player and actively contribute to the success of the restaurant
- other supportive functions as determined by the supervisor
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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