Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,900.00 - $59,100.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Kessler Hospitality is a distinguished portfolio of artistically inspired boutique hotels, renowned for its unique design, luxurious accommodations, enriching ambiance, and intuitive service. Operating in multiple states including Alabama, Colorado, Georgia, Florida, North Carolina, and South Carolina, Kessler Hospitality presents guests with an immersive experience that blends exquisite art, music, and cultural influences. These boutique hotels embody a redefined Bohemian luxury aesthetic, offering an environment geared towards the individualist traveler seeking memorable and inspirational experiences. With a diverse portfolio ranging from a cutting-edge downtown icon to premier luxury lodges and elite ski destinations, the company prides itself on bold originality... Show More
Job Requirements
- Bachelor's degree in business or related training equivalent
- minimum of 5 years experience in front of house fine dining food and beverage operations
- 3 plus years of relevant work experience in a similar scope and title
- experience within luxury brand markets
- ability to respond promptly to customer needs
- strong verbal and written communication skills
- proficiency in Micros POS system
- proficiency in OpenTable reservation system
- manager food safety certification and TIPS training certification preferred or attained within 30 days
Job Qualifications
- Bachelor's degree in business or related training equivalent
- minimum of 5 years experience in front of house fine dining food and beverage operations
- 3 plus years of relevant work experience in a similar scope and title
- experience within luxury brand markets
- manager food safety certification and TIPS training certification preferred or attained within 30 days
- supervisory and leadership experience managing staff in accordance with company culture and policies
- strategic business leadership skills
- ability to cultivate engagement and build team loyalty
- proven ability to host and facilitate effective meetings
- ability to motivate teams to produce results under tight deadlines while managing multiple projects
- strong alignment and consistency building skills
- leadership with accountability
- experience executing plans using systems, tools, and resources
- knowledge of database, internet, inventory, order processing, spreadsheet, and word processing software
- excellent computer skills including Microsoft Word, Excel, and Outlook
- strong verbal and written communication skills
- ability to respond promptly to customer needs
- thorough knowledge of food and wine as well as beer, liquor, and mixed drinks
- ability to maintain and build relationships with clients and industry contacts
- proficiency in Micros POS system
- proficiency in OpenTable reservation system
- ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public
Job Duties
- Oversees the day-to-day operations of the outlets' service staff, ensuring that the total guest experience is second to none
- monitor customer satisfaction through review of standardized feedback forms and direct guest interaction
- participate in and submit accurate beverage and retail inventories monthly
- participate in and submit accurate china, glass, and silverware inventories quarterly
- assist in monitoring revenue and expense forecasting in responsible areas
- supervise daily restaurant operations and maintain sanitation standards
- strive to continually improve guest and staff satisfaction and maximize financial performance
- determine training needs and implement staff development plans
- ensure corrective action is taken to improve service results
- interview, schedule, train, develop, empower, coach, counsel, resolve problems, provide communication, and recommend discipline
- ensure compliance with all food and beverage policies, standards, and procedures
- maintain service and sanitation standards in restaurant, bar/lounge, and room service areas
- estimate beverage consumption and requisition supplies
- create and implement promotional plans to drive beverage department business and host local events
- display leadership in guest hospitality and create a positive atmosphere for guest relations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: