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Job Overview
Compensation
Salary
Range $41,900.00 - $59,200.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Tuition Assistance
Exclusive Disney perks
Job Description
This esteemed hospitality establishment is part of the globally recognized Disney brand, renowned for its commitment to exceptional guest experiences and outstanding service. As a leader within the entertainment and hospitality industry, Disney operates with a dedication to creating magical moments for its guests through a variety of dining, entertainment, and leisure experiences. Employing a team-oriented approach and a culture grounded in excellence, the organization values innovation, diversity, and the development of its employees. Working at Disney means being part of a world-class brand that blends creativity with operational precision to deliver unique moments of joy and satisfaction to visitors... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 3 years experience in restaurant management or related role
- Strong leadership and interpersonal skills
- Knowledge of local, state, and federal food safety laws
- Knowledge of alcohol service regulations
- Ability to handle guest complaints professionally
- Effective time management skills
- Ability to work flexible hours including weekends and holidays
- Strong communication skills
- Ability to stand for extended periods
Job Qualifications
- Proven experience in restaurant management
- Strong knowledge of food and beverage service
- Excellent leadership and team management skills
- Ability to maintain high customer service standards
- Knowledge of food safety and alcohol service regulations
- Experience with staff training and development
- Strong problem-solving and communication skills
- Ability to manage financial goals and operational budgets
- Familiarity with scheduling and labor management
- Ability to work well in a fast-paced environment
Job Duties
- Lead all daily front-of-house restaurant operations
- Support, direct and coach the front-of-house restaurant team
- Ensure a high level of guest satisfaction is achieved daily
- Meet or exceed financial goals while achieving all F&B quality and customer satisfaction objectives
- Ensure high standards of cleanliness and safety within the restaurant are met
- Ensure high standards of customer service are met at all times
- Ensure food safety regulations and procedures are followed at all times
- Ensure all state and federal alcohol service guidelines are followed at all times
- Respond to and resolve guest issues quickly and effectively
- Interview, select, train and develop talented front-of-house team members
- Provide training and continuous development to the front-of-house restaurant team
- Ensure all front-of-house team members are scheduled appropriately to maximize efficiency
- Coach and counsel front-of-house team members as necessary to ensure standards are met
- Recognize team members for high achievement
- Delegate responsibilities to team members as appropriate
- Consistently communicate all necessary information to the restaurant team
- Work closely with all other leaders and team members and display good teamwork
- Follow the Disney 5-Keys Basics, Service Basics and Company Guidelines at all times
- All other tasks as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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