Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,800.00 - $59,000.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
Colcord Hotel, a Curio Collection Hotel by Hilton, stands as a beacon of historic elegance and modern luxury in the vibrant heart of downtown Oklahoma City. Renowned for being the city’s first skyscraper, this boutique hotel features 108 exquisitely designed guest rooms, blending classic architectural charm with contemporary comforts. Guests at Colcord can indulge in exceptional dining experiences at the award-winning Flint Restaurant, known for its innovative cuisine and impeccable service. The hotel prides itself on a strong commitment to personalized hospitality, creating a unique environment where history and modernity converge to offer memorable stays for every visitor. The culture... Show More
Job Requirements
- High school diploma or equivalent
- previous restaurant management experience
- ability to supervise multiple employees in a high-volume environment
- excellent organizational skills
- strong leadership and team-building abilities
- knowledge of OSHA regulations and sanitation standards
- proficiency with POS systems and cash handling
- flexibility to perform various operational roles
- excellent communication and interpersonal skills
- physical ability to stand and walk for long periods
- ability to bend, reach, stoop, and lift up to 50 lbs
Job Qualifications
- Proficiency in reading, writing, and speaking English
- strong problem-solving skills
- adaptability to staffing and procedure changes
- organizational and prioritization skills under pressure
- basic sanitation knowledge
- proficiency in computer operations and ordering procedures
- outgoing, sociable, and well-spoken
- effective communication skills with guests, co-workers, and supervisors
- ability to quickly absorb large amounts of information including service procedures, menus, dining room layouts, and register operations
- dedication to excellent customer service
Job Duties
- Maintain profit and loss authority over the assigned location
- manage reservation system, flow of service, staff scheduling, schedule adjustments, and attendance notices
- facilitate staff briefings prior to shifts and be expert on menu items and guest information
- identify talent internally and externally, conduct interviews, hire and onboard new associates
- monitor staff performance, train and develop associates through discussions, evaluations, and education
- motivate and inspire team, recognize excellent performance, coach and document improvements
- encourage staff to embrace company mission and values, display passion for hospitality and quality improvement
- maintain knowledge of company and departmental policies and communicate expectations
- promote excellent guest service and handle guest concerns professionally
- maintain restaurant cleanliness and sanitation compliance with OSHA and health codes
- ensure equipment maintenance and safe operation
- manage POS system functions and cash handling accountability
- assist with marketing and promotional programs
- create schedules that meet financial needs and ensure guest experience
- approve daily and weekly payroll hours
- perform duties of Host, Server, Server Assistant, and Food Runner when needed
- communicate daily with President, General Manager, and VP of Culinary Operations
- enforce adherence to all side work
- maintain positive relationships with kitchen staff
- perform additional tasks as assigned by President or General Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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