Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $69,000.00 - $75,000.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) match
Company-paid Life Insurance
Tuition Reimbursement
Employee Referral Program
safety and compliance incentives
Monthly meal card allowances
Paid vacation time
Paid sick leave
Credit union benefits
partner perks
Job Description
Xperience Restaurant Group (XRG) is a leading hospitality company committed to delivering exceptional dining experiences through extraordinary service and a passionate team. Established with a foundation centered on a relentless passion for hospitality, XRG stands out in the restaurant industry with its dedication to quality, culture, and continuous growth. Known for pushing the standards beyond the ordinary, XRG aims not just to serve meals but to create unforgettable eXperiences for every guest. With a focus on fostering a unique work culture called #XRGFam, they take pride in being recognized as a Certified Top Workplaces for five consecutive years, highlighting their... Show More
Job Requirements
- High school diploma or equivalent
- proof of eligibility to work in the United States
- valid driver's license
- 21 plus years of age
- possession of or the ability to possess all state required work cards
- minimum of two years related experience
- ability to communicate effectively and assertively in English, both verbally and in writing with staff, clients, and the public
Job Qualifications
- Bachelor's degree preferred
- proficient in Windows MS Office, Open Table, Outlook
- knowledge of profitability analysis and budgeting, cost of sales, payroll management, purchasing, receiving, inventories and cost controls
- knowledge of state and local laws as it applies to liquor, labor, and health code regulations
- experience with POS systems and back office reporting systems
- familiarity with beer and spirits
- proper lifting techniques
- guest relations
- sanitation and safety
- safe alcohol service
- full service restaurant operations
Job Duties
- Coach, develop, and lead by example
- ensure staff is properly equipped with the tools to complete their tasks
- touch tables ensuring guest satisfaction
- recognize and cultivate regular guests and repeat business
- create an environment of trust and mutual respect
- maintain highest standards of food and beverage quality, guest service, cost control, and consistency of service
- manage staffing levels and controllable costs ensuring they are in line with budget
- ensure that private events, catering, and banquets are successfully executed
- adhere to company's cash handling procedures
- ensure that all equipment is kept clean and in excellent working condition
- complete nightly logs and manager reports
- responsible for complete life cycle of all team members to include hiring, training, coaching/counseling, skill development and terminations
- provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
- respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude
- possess complete understanding of the employee handbook and adhere to the regulations contained within it
- comply with all safety and health department procedures and all state and federal liquor laws
- maintain company safety and sanitation standards
- ensure complete and proper check out procedures
- assist and/or complete additional tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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