Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,700.00 - $61,700.00
Work Schedule
Flexible
Benefits
Flexible Schedule
Free Shift Meals
best in class training
Continuous Learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Community involvement
charitable involvement
Job Description
Dunkin', famously known for fueling America with its delicious coffee and donuts, stands as a beacon in the quick-service restaurant industry. Under the Little General Network franchise, Dunkin' is dedicated to supporting local communities and creating workplace environments rooted in teamwork and respect. The company has built its reputation not only on its signature products but also on maintaining operational excellence and delivering consistently outstanding customer experiences. At Dunkin', team members form the essential ingredients that make the business thrive, reflecting a culture that values each individual's contribution and commitment to excellence. The franchise organization encourages growth, inclusivity, and continuous... Show More
Job Requirements
- minimum six months of retail, restaurant, or hospitality management experience
- must be 18 years of age or older
- exceptional time management, attention to detail, and guest service skills
- ability to handle stress and fast-paced environment
- strong communication skills
- basic proficiency in English or predominant language used in the market
Job Qualifications
- basic computer skills
- fluent in spoken and written English or predominant language
- basic math and financial management
- previous leadership experience in retail, restaurant or hospitality preferred
- college degree preferred
- strong analytical skills and business acumen
- ability to work well in a team environment
- punctuality and positive attitude
- willingness to learn and embrace change
- ability to train and develop a team
- guest-focused service orientation
- time management skills
- conflict management abilities
- problem-solving skills
- motivational skills
Job Duties
- perform all responsibilities of restaurant team members
- recruit, hire, train and supervise restaurant team members including shift leaders, bakers, and support staff
- foster a positive work environment through teamwork, coaching, and conflict resolution
- implement training to enhance team skills and performance
- lead by example with strong work ethic and professionalism
- oversee daily operations including opening and closing, cash management, inventory control, and compliance with brand standards
- ensure adherence to health, safety, and sanitation regulations
- create and maintain a guest focused culture
- review guest feedback and implement improvements
- develop operational strategies to improve efficiency and reduce waste
- monitor food and labor costs and control inventory
- engage with the local community and build partnerships
- stay updated on industry trends and competitor activities
- communicate restaurant goals and results
- execute new product roll-outs with training and marketing
- complete vendor orders to maintain stock
- conduct self-assessments for food safety
- ensure restaurant budget compliance
- collaborate with Dunkin' and Inspire Brands field operations team
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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