Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,700.00 - $61,700.00
Work Schedule
Flexible
Benefits
flexible schedule
Free Shift Meals
best in class training
Advancement opportunities
Paid Time Off
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Community involvement
Job Description
Dunkin' is a leading global coffee and baked goods chain that prides itself on fueling America’s daily routine with great-tasting beverages and snacks. Established as a staple in the quick-service restaurant industry, Dunkin' has cultivated a culture of teamwork, community support, and exceptional customer service. The company is known for its commitment to keeping things moving efficiently and effectively, ensuring that customers start their day right with a smile and a fresh cup of coffee. Dunkin' franchises, such as the Little General Network, operate with strong emphasis on local store marketing, community involvement, and adherence to brand standards, making them... Show More
Job Requirements
- at least six months of retail, restaurant or hospitality management experience
- 18 years of age or older per applicable law
- exceptional time management skills
- attention to detail
- strong guest service skills
- ability to work in a fast-paced environment
- positive attitude
- willingness to learn
- ability to stand for long periods
- physical ability to perform repetitive motions such as bending and stooping
- ability to lift packages if applicable
- able to wear a headset if applicable
- ability to work in small spaces
Job Qualifications
- basic computer skills
- fluent in spoken and written English or the predominant language in your market
- basic math and financial management skills
- previous leadership experience in retail, restaurant or hospitality preferred
- college degree preferred
- strong analytical skills and business acumen
- ability to work well in a team environment
- punctuality and positive attitude
- willingness to learn and embrace change
- ability to train and develop a team including giving feedback
- guest focused mindset
- excellent time management
- conflict management skills
- problem solving abilities
- ability to motivate others
Job Duties
- perform all responsibilities of restaurant team members
- recruit, hire, train and supervise restaurant team members including shift leaders, bakers and support staff
- foster a positive work environment by promoting teamwork and resolving conflicts
- implement training programs to enhance team performance
- lead by example with strong work ethic and professionalism
- oversee day-to-day operations including opening, closing, cash management and inventory control
- ensure compliance with health, safety and sanitation regulations
- create and maintain guest focused culture
- review guest feedback and implement improvement plans
- develop operational strategies to increase efficiency and reduce waste
- ensure exceptional customer service environment
- monitor food and labor costs, inventory levels and waste
- engage with local community and build partnerships
- stay updated with industry trends and customer preferences
- communicate restaurant priorities, goals and results
- execute new product roll-outs and training
- complete vendor orders to ensure stocked products
- conduct self-assessments for food safety and brand standards
- ensure restaurant budget is met
- collaborate with Dunkin' field operations team as appropriate
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Restaurant and hotel hiring made simple with OysterLink.
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