Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,700.00 - $61,700.00
Work Schedule
Flexible
Benefits
Flexible Schedule
Free Shift Meals
best in class training
Continuous Learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Community involvement
charitable involvement
Job Description
Dunkin' is a nationally recognized coffee and baked goods restaurant brand that has been a staple in the American quick-service restaurant industry for decades. Known for its commitment to quality, value, and fast, friendly service, Dunkin' operates in a franchise network that serves millions of customers daily. The brand emphasizes community involvement, teamwork, and continuous improvement, creating an environment where employees are valued contributors to both business success and community support. The Little General Network franchise operates under the Dunkin' system, aiming to deliver the hallmark Dunkin' experience with a local touch. This franchise emphasizes operational excellence, guest satisfaction, and... Show More
Job Requirements
- At least six months of retail, restaurant, or hospitality management experience
- 18 years of age or higher per applicable law
- Exceptional time management skills
- Attention to detail
- Strong guest service skills
- Ability to stand for extended periods
- Ability to perform repetitive motions including bending, stooping, and reaching
- Ability to lift packages if applicable
- Willingness to work in a small space
- Basic computer skills
Job Qualifications
- Basic computer skills
- Fluent in spoken and written English or the predominant language in your market
- Basic math and financial management
- Previous leadership experience in retail, restaurant or hospitality preferred
- Ability to show leadership
- College degree preferred
- Strong analytical skills and business acumen
- Works well with others in a fast-paced environment
- On time and demonstrates honesty and a positive attitude
- Willingness to learn and embrace change
- Ability to train and develop a team
- Guest focused
- Time management
- Ability to manage conflict
- Problem solving
- Motivating others
Job Duties
- Perform all responsibilities of restaurant team members
- Recruit, hire, train and supervise restaurant team members including shift leaders and bakers
- Foster a positive work environment by promoting teamwork and resolving conflicts
- Implement training programs to enhance skills and performance
- Lead by example demonstrating professionalism and adherence to company values
- Oversee day-to-day operations including cash management and inventory control
- Ensure compliance with health and safety regulations and sanitation standards
- Create and maintain a guest focused culture
- Review guest feedback and implement action plans
- Develop operational strategies to increase efficiency and productivity
- Monitor and control food and labor costs
- Engage with the local community and build relationships
- Stay updated with industry trends and competitor activities
- Communicate restaurant goals and results to team
- Execute new product roll-outs including training and marketing
- Conduct self-assessments for food safety and brand standards
- Ensure restaurant budget is met
- Engage with Dunkin' and Inspire Brands Field Operations team as appropriate
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
