Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,700.00 - $61,700.00
Work Schedule
Flexible
Benefits
Flexible Schedule
Free Shift Meals
best in class training
Continuous Learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Community involvement
Job Description
Dunkin' is a renowned restaurant franchise organization dedicated to keeping America moving and energized every day. Known primarily for its coffee and bakery products, Dunkin' has established a strong and loyal customer base by serving quality food and beverages through its network of franchise locations. The company prides itself on fostering a hardworking and inclusive team environment where team members support one another and contribute positively to their local communities. Dunkin' emphasizes being 'All IN'—a culture that promotes engagement, collaboration, and shared success among its employees.
As an integral part of the food service industry, Dunkin' operates numerous outle... Show More
As an integral part of the food service industry, Dunkin' operates numerous outle... Show More
Job Requirements
- At least six months of retail, restaurant or hospitality management experience
- 18 years of age or older per applicable law
- Exceptional time management, attention to detail and guest service skills
- Ability to work standing on feet for extended periods
- Ability to perform repetitive motions including bending, stooping and reaching
- Capable of lifting packages if applicable
- Must be able to wear a headset if required
- Comfortable working in small spaces
Job Qualifications
- Basic computer skills
- Fluent in spoken and written English or the predominant language in market
- Basic math and financial management
- Previous leadership experience in retail, restaurant or hospitality preferred
- Ability to show leadership
- College degree preferred
- Strong analytical skills and business acumen
- Ability to work well in a fast-paced team environment
- Punctuality, honesty and positive attitude
- Willingness to learn and embrace change
- Ability to train and develop a team
- Guest-focused mindset
- Effective time management
- Ability to manage conflict and solve problems
- Motivational skills
Job Duties
- Perform all responsibilities of restaurant team members
- Recruit, hire, train and supervise restaurant team members including shift leaders, bakers and support staff
- Foster a positive work environment through teamwork, coaching, feedback, and conflict resolution
- Implement training programs to enhance skills and performance
- Lead by example demonstrating strong work ethic and professionalism
- Oversee day-to-day operations including opening and closing procedures, cash management, inventory control, and adherence to brand standards
- Ensure compliance with health, safety, and sanitation regulations
- Create and maintain a guest-focused culture
- Review guest feedback and implement improvements
- Develop and execute operational strategies to increase efficiency and reduce waste
- Monitor and control food and labor costs to maximize profitability
- Engage with local community and pursue partnership opportunities
- Monitor industry trends, competitor activities, and customer preferences
- Communicate restaurant priorities and results to team members
- Execute new product rollouts including training, marketing, and sampling
- Complete vendor orders to maintain stock levels
- Conduct self-assessments for food safety and brand standards
- Ensure the restaurant budget is met
- Collaborate with Dunkin' and Inspire Brands field teams as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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