Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,700.00 - $61,700.00
Work Schedule
Flexible
Benefits
Flexible Schedule
Free Shift Meals
best in class training
Advancement opportunities
Paid Time Off
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
community and charitable involvement
Job Description
Dunkin' is a leading global restaurant brand dedicated to providing delicious coffee, donuts, and baked goods to millions of customers every day. Known as a reputable and community-focused franchise operation, Dunkin' has built a strong legacy of excellent customer service, quality products, and operational efficiency. The brand's culture centers around moving and shaking to keep America running with a commitment to support local communities and foster a collaborative team environment. As a part of the Little General Network, this franchise location of Dunkin' upholds the high standards set by the franchise brand and its parent company to ensure an outstanding... Show More
Job Requirements
- At least six months of retail, restaurant or hospitality management experience
- minimum 18 years of age or higher per applicable law
- exceptional time management and guest service skills
- attention to detail
- ability to work in a fast-paced team environment
- willingness to learn and adapt
- strong communication skills
- ability to train and develop team members
- problem-solving and conflict management skills
- motivated and positive attitude
Job Qualifications
- Basic computer skills
- fluent in spoken and written English or predominant market language
- basic math and financial management
- previous leadership experience in retail, restaurant or hospitality preferred or demonstrated leadership ability
- college degree preferred
Job Duties
- Perform all responsibilities of restaurant team members
- recruit, hire, train and supervise restaurant team members including shift leaders and support staff
- foster a positive work environment by promoting teamwork and resolving conflicts
- implement training programs to enhance skills and performance
- lead by example demonstrating professionalism and adherence to company values
- oversee day-to-day operations including cash management and inventory control
- ensure compliance with health, safety, and sanitation regulations
- create and maintain a guest focused culture
- review guest feedback and implement action plans
- develop strategies to increase efficiency and productivity
- ensure exceptional customer service
- monitor customer feedback and address issues
- control food and labor costs
- engage with the local community and build relationships
- stay updated with industry trends and competitor activities
- communicate restaurant priorities and goals
- execute new product roll-outs
- complete vendor orders to stock products
- conduct self-assessments for food safety and standards
- ensure restaurant budget is met
- engage with Dunkin' and Inspire Brands Field Operations as appropriate
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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