Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,700.00 - $61,700.00
Work Schedule
Flexible
Benefits
Flexible Schedule
Free Shift Meals
best in class training
Advancement opportunities
Paid Time Off
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Community involvement
Job Description
Dunkin' is a leading global coffee and bakery chain committed to keeping America running by providing high-quality coffee, donuts, and other breakfast items to customers across the country. With a strong emphasis on supporting local communities and fostering a collaborative team environment, Dunkin' has become a beloved staple in the food and beverage industry. Operating through a franchise system, Dunkin' prides itself on a culture of inclusion, continuous learning, and innovation, ensuring that team members and franchisees work together to deliver an exceptional guest experience. Dunkin's dedication to excellence and community involvement makes it a great place to work for... Show More
Job Requirements
- At least six months of retail, restaurant or hospitality management experience
- Age 18 years or older per applicable law
- Exceptional time management, attention to detail and guest service skills
- Ability to work standing for long periods and perform repetitive motions
- Ability to lift packages if required
- Ability to work in small spaces
- Ability to wear headset if applicable
Job Qualifications
- Basic computer skills
- Fluent in spoken and written English or predominant language in market
- Basic math and financial management skills
- Previous leadership experience in retail, restaurant, or hospitality preferred
- College degree preferred
- Strong analytical skills and business acumen
- Ability to work well with others in fast-paced environment
- On time, honest and positive attitude
- Willingness to learn and embrace change
- Ability to train and develop a team with feedback
- Guest focused approach
- Effective time management
- Conflict management skills
- Problem solving abilities
- Motivating others
Job Duties
- Perform responsibilities of restaurant team members
- Recruit, hire, train and supervise restaurant team members including shift leaders and bakers
- Foster positive work environment by promoting teamwork and resolving conflicts
- Implement training programs to enhance team skills and performance
- Oversee daily operations including opening, closing, cash management and inventory control
- Ensure compliance with health, safety and sanitation regulations
- Create and maintain guest focused culture
- Review and act on guest feedback
- Develop operational strategies to increase efficiency
- Monitor customer feedback and improve service quality
- Control food and labor costs to maximize profitability
- Engage with local community and build partnerships
- Stay updated with industry trends and competitor activities
- Communicate priorities and results to team
- Execute new product roll-outs including training and marketing
- Complete vendor orders to ensure stock
- Conduct self-assessments for food safety and standards
- Ensure restaurant budget is met
- Engage with Dunkin' and Inspire Brands Field Operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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