Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,700.00 - $61,700.00
Work Schedule
Flexible
Benefits
Flexible Schedule
Free Shift Meals
Training and continuous learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Community involvement
Job Description
Dunkin' is a beloved and well-established restaurant brand that has been an integral part of American daily life, serving millions with their signature coffee and food offerings. Known for their welcoming stores and community involvement, Dunkin' runs on a dedicated team of employees who are the essential ingredients to their success. The company continuously invests in their team’s growth, engagement, and satisfaction, making it a rewarding place to work for individuals who value both personal development and excellence in customer service. Their franchise operations are independently owned, providing local business owners autonomy while maintaining the high standards and values of... Show More
Job Requirements
- at least six months of retail, restaurant or hospitality management experience
- 18 years of age or older per applicable law
- exceptional time management skills
- attention to detail
- excellent guest service skills
- ability to work in a fast-paced team environment
- willingness to learn
- flexibility to work varied shifts
- ability to stand for extended periods
- capacity to perform repetitive motions including bending and stooping
- able to lift packages if applicable
Job Qualifications
- basic computer skills
- fluent in spoken and written English or predominant market language
- basic math and financial management
- previous leadership experience in retail, restaurant or hospitality preferred
- college degree preferred
- strong analytical skills and business acumen
- ability to work well in fast-paced team environment
- punctuality and positive attitude
- willingness to learn and embrace change
- ability to train and develop a team including providing constructive feedback
- guest-focused mindset
- effective time management
- conflict management skills
- problem-solving abilities
- motivation of others
Job Duties
- perform responsibilities of restaurant team members
- recruit, hire, train and supervise restaurant team members including shift leaders and bakers
- foster a positive work environment by promoting teamwork and resolving conflicts
- implement training programs to enhance team skills
- lead by example demonstrating strong work ethic and professionalism
- oversee day-to-day operations including cash management and inventory control
- ensure compliance with health and safety regulations
- create and maintain guest-focused culture
- review guest feedback and implement improvements
- develop operational strategies to increase efficiency and productivity
- monitor and control food, labor costs, and inventory
- engage with the local community and explore partnerships
- stay updated on industry trends and competitor activities
- communicate restaurant priorities and goals to team
- execute product roll-outs including training and marketing
- complete vendor orders to ensure stock
- conduct self-assessments for food safety and brand standards
- ensure restaurant budget compliance
- engage with Dunkin' Field Operations team as appropriate
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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