Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,700.00 - $61,700.00
Work Schedule
Flexible
Benefits
Flexible Schedule
Free Shift Meals
best in class training
Advancement opportunities
Paid Time Off
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Community involvement
charitable involvement
Job Description
Dunkin' is a leading fast-food restaurant chain renowned for its coffee and baked goods, proudly fueling America every day. At Dunkin', team members are considered essential ingredients that come together to create a supportive team culture dedicated to serving local communities with enthusiasm and care. This franchise organization, part of the Little General Network, is committed to delivering exceptional customer experiences, operational excellence, and strong community engagement. Established and trusted by countless customers nationwide, Dunkin' continues to grow through its dedication to quality, service, and employee development. The role of Restaurant Manager is crucial in upholding these values and driving... Show More
Job Requirements
- At least six months of retail, restaurant or hospitality management experience
- Minimum age of 18 years or as required by law
- Exceptional time management and attention to detail
- Ability to provide excellent guest service
- Strong communication and interpersonal skills
- Willingness to learn and embrace change
- Ability to motivate and resolve conflicts
- Ability to stand for long periods and perform repetitive motions
- Ability to lift packages if applicable
- Comfortable working in small spaces
Job Qualifications
- Strong leadership skills with previous management experience in retail, restaurant or hospitality
- Ability to work well in a team-oriented and fast-paced environment
- Basic math and financial management skills
- Basic computer skills
- Fluent in spoken and written English or predominant market language
- Excellent guest service and time management skills
- Ability to train and develop team members
- College degree preferred
Job Duties
- Able to perform all responsibilities of restaurant team members
- Recruit, hire, train and supervise restaurant team members, including shift leaders, bakers and other support staff
- Foster a positive work environment by promoting teamwork, providing coaching and feedback and resolving conflicts
- Implement training programs to enhance team member skills and performance
- Lead by example by demonstrating strong work ethic, professionalism, and adherence to company values
- Oversee day-to-day operations including cash management, inventory control, and brand standards compliance
- Ensure health and safety regulations and sanitation standards are met
- Create a guest-focused culture
- Review guest feedback and implement action plans
- Develop operational strategies to enhance productivity
- Monitor and control food and labor costs
- Engage with local community for partnerships and sponsorships
- Stay updated with industry trends and competitor activities
- Communicate restaurant goals to team members
- Execute new product roll-outs including training and marketing
- Complete vendor orders to ensure product availability
- Conduct self-assessments for food safety and brand standards
- Ensure restaurant budget compliance
- Engage with Dunkin' and Inspire Brands Field Operations team as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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