Restaurant Manager (Dairy Queen)

Fayetteville, NC, USA|Travel

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $37,300.00 - $52,600.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

performance bonuses

Training and development opportunities

Job Description

Refuel Operating Company is a dynamic and forward-thinking convenience store brand that aims to revolutionize the customer experience by investing in technology and developing innovative store formats. Committed to being the trusted destination for everyday needs, Refuel combines quality products, exceptional customer service, and modern, clean facilities to redefine what customers expect from a convenience store. As a full-time employer, Refuel fosters a supportive and empowering work environment where employees are valued and given opportunities to grow.

The Restaurant Manager position at Refuel Operating Company is a pivotal role responsible for driving the operational success of the restaurant. Reportin... Show More

Job Requirements

No formal education requirements
Previous experience managing a restaurant or quick service operation
Ability to lift up to 25 pounds
Willingness to travel up to 20% of work time
Strong interpersonal and organizational skills
Capability to work in a fast-paced, demanding environment
Must comply with company policies and procedures
Legal authorization to work in the country

Job Qualifications

Proven experience in restaurant or retail management
Strong leadership and team development skills
Excellent customer service and communication abilities
Knowledge of food safety standards and compliance
Ability to manage inventory and control costs
Skilled in handling customer complaints effectively
Experience conducting performance reviews and employee coaching
Familiarity with recruiting and onboarding processes
Basic accounting and cash handling competencies
Ability to work flexible hours including shifts and weekends

Job Duties

Ensures cleanliness of the property including restrooms, floors, coolers, kitchen, front counter, back-office, dining area, fountain area, sidewalk entrance
Conducts oneself as a role model within established store decorum guidelines
Observes food quality, service, cleanliness, food presentation levels throughout the day and provides coaching, direction, assistance as needed
Ensures all employees uphold strict food safety standards
Navigates customer complaints with grace and escalates as necessary to the District Manager, QSR
Properly rotates and stores perishable products to maintain freshness and minimize spoilage
Trains new employees on company policies including the Open Door Policy
Submits maintenance requests promptly
Coaches and develops sales associates and assistant manager
Conducts performance reviews and recommends merit increases
Assists with recruitment, interviewing, and onboarding
Staffs store to operate efficiently within budgeted hours
Controls inventory to maintain shortage performance less than 1.0% of merchandise sales
Completes daily close out paperwork and end-of-day accounting by 8:00am
Conducts weekly cash audits
Enforces Vendor Check In policy and verifies merchandise received
Executes up-to-date menus and promotional marketing
Monitors and minimizes perishable food waste

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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