You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,300.00 - $56,800.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
Church's Chicken is a renowned quick service restaurant chain with decades of history devoted to delivering delicious comfort food and a superior dining experience. Established over 60 years ago, Church's Chicken has grown into an iconic brand known for its signature fried chicken and commitment to quality and customer satisfaction. The company has cultivated a culture focused on hard work, community involvement, and career growth opportunities for its employees, making it an appealing workplace for those who thrive in a fast-paced, customer-centric environment. As a well-established restaurant franchise, Church's Chicken continuously strives to maintain high standards in food quality, safety,... Show More
Job Requirements
- High school diploma or GED
- Minimum 1 year of supervisory experience in the restaurant industry
- Successfully complete all required training with passing scores
Job Qualifications
- Must have a valid driver's license and proof of valid insurance
- Must be able to work a minimum of 50 to 55 hours per week
- Available to work flexible shifts including weekends
- Knowledge of restaurant policies, practices and operational and human resources procedures
- Understand labor cost reporting, operating statements and other business-related reports
- Excellent interpersonal skills and ability to interact professionally at all levels
- Basic computer skills
- Knowledge of profit and loss statements
- Ability to implement policies and procedures
- Skilled in employee coaching, counseling and development
- Continuously work to improve customer satisfaction
- Knowledge of recruiting and interviewing potential team members
- Ability to supervise others
- Manage conflict resolution
- Create and maintain a positive work environment
Job Duties
- Create an in store service environment that exceeds guest expectations with friendly, quick, and accurate service
- Communicate and follow-up with guests to obtain feedback and identify service and food quality improvement opportunities
- Assist and resolve all guest complaints in-person or by phone using the listen, apologize, satisfy and thank model
- Ensure all incoming calls are handled promptly, courteously, and professionally
- Direct and conduct regular training with team members
- Provide regular feedback to all team members and identify areas for improvement
- Work with direct reports to cross-train and develop new skills
- Create a workplace where team members strive to do their best, are rewarded for performance, and have fun
- Ensure compliance with federal, state and local laws, regulations, and ordinances
- Maintain a clean and safe restaurant for guests and team members
- Manage budgets and make adjustments as needed
- Ensure compliance with labor laws
- Adhere to all company policies and procedures
- Maintain restaurant inventory accessibility and organization
- Responsible for routine maintenance and repairs on equipment
- Prepare and analyze operation reports
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All