Restaurant Manager - Chili's West Springfield MA
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $68,000.00 - $75,000.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Chili's Grill & Bar, established in 1975 in Dallas, Texas, is a renowned name in the casual dining industry with a strong legacy of service, hospitality, and community engagement. Known for its Big Mouth burgers, house-smoked ribs, sizzling fajitas, and hand-shaken margaritas, Chili's has built a unique culture around fun, teamwork, and delivering exceptional guest experiences. With locations nationwide, Chili's continues to be a leader in providing a warm, welcoming atmosphere that reflects its commitment to quality and guest satisfaction.
Chili's is currently seeking passionate and skilled Managers for its West Springfield, MA location at 1175 Riverdale Street. The... Show More
Chili's is currently seeking passionate and skilled Managers for its West Springfield, MA location at 1175 Riverdale Street. The... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant management or leadership role
- Excellent multitasking and time management skills
- Ability to work in a fast-paced environment
- Dependable team player
- Strong decision-making and problem-solving abilities
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- Proven leadership experience in hospitality or restaurant management
- Strong communication and interpersonal skills
- Ability to manage multiple tasks in a fast-paced environment
- Experience with hiring, training, and developing team members
- Knowledge of food safety and handling procedures
- Demonstrated ability to drive business results and manage operational costs
- Commitment to fostering a positive team culture and open communication
Job Duties
- Ensure a great Guest experience
- Role model and hold Team Members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- Foster open communication between Team Members and Management
- Influence Team Member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems, such as our Manager Timeline and performing quality Line Checks
- Hire, train, retain, and develop Team Members to take on larger roles
- Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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