Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $68,000.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
flexible scheduling
Career development opportunities
Job Description
Chili's Grill & Bar, located at 1175 Riverdale Street, West Springfield, MA 01089, is a vibrant and welcoming casual dining restaurant known for its delicious Big Mouth burgers, house smoked ribs, sizzling fajitas, and signature hand-shaken margaritas. Founded in Dallas, Texas in 1975, Chili's has grown into a beloved chain recognized for its commitment to exceptional hospitality, quality food, and a fun dining atmosphere. The restaurant prides itself on creating a warm, inviting environment where both Guests and Team Members feel valued and appreciated. Chili's culture is deeply rooted in creating memorable experiences through outstanding customer service, a positive work... Show More
Job Requirements
- High school diploma or equivalent
- Experience in restaurant management or supervisory roles preferred
- Strong leadership and communication skills
- Ability to work in a fast-paced environment
- Excellent multitasking and organizational skills
- Knowledge of safe food handling procedures
- Availability to work flexible hours including nights, weekends, and holidays
Job Qualifications
- High school diploma or equivalent
- Previous experience in restaurant management or supervisory role preferred
- Strong leadership and interpersonal skills
- Ability to work in a fast-paced environment
- Excellent multitasking and organizational skills
- Knowledge of food safety standards
- Effective communication and team-building abilities
- Passion for hospitality and customer service
- Ability to analyze business metrics and control costs
Job Duties
- Ensure a great guest experience
- Role model and hold team members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- Foster open communication between team members and management
- Influence team member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems, such as our manager timeline and performing quality line checks
- Hire, train, retain, and develop team members to take on larger roles
- Drive guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and cultural beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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