Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Career development opportunities
Team-oriented work environment
Job Description
Chili's Grill & Bar is a renowned casual dining restaurant chain that was established in Dallas, Texas, in 1975. Over the decades, it has built a strong reputation as a lively and welcoming dining destination, famous for its Big Mouth burgers, house-smoked ribs, flavorful fajitas, and hand-shaken margaritas. Chili's has become a staple in the casual dining industry, admired not only for its distinctive menu offerings but also for its dedication to exceptional service, hospitality, and community involvement. The brand's culture emphasizes a fun and energetic atmosphere, balanced with a serious commitment to quality food and attentive guest experiences.
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Job Requirements
- High school diploma or GED
- Previous experience in restaurant management or leadership role
- Ability to work flexible hours including nights, weekends, and holidays
- Strong customer service orientation
- Ability to handle stressful situations calmly and effectively
- Willingness to learn and adapt to new systems and processes
Job Qualifications
- Previous management experience in a restaurant or hospitality setting
- Strong leadership and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Excellent communication and coaching abilities
- Knowledge of food safety and sanitation standards
- Proficiency in managing budgets and controlling costs
- Commitment to fostering team collaboration and positive work culture
Job Duties
- Ensure a great Guest experience
- Role model and hold Team Members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- Foster open communication between Team Members and Management
- Influence Team Member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems, such as our Manager Timeline and performing quality Line Checks
- Hire, train, retain, and develop Team Members to take on larger roles
- Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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